Mail – Ensure that inbound and outbound of mail is appropriately processed to ensure customer receipt and proper dispatch to the RSC for mail sorting.
Liaison – Communicate discrepancies, as necessary, to management. Exhibit efficient and professional demeanor when communicating with external and internal “customers”, as well as co-workers. Provide information on tracking numbers, carrier pick-up, delivery timeframes and supply packlists. Monitor and respond to inquiries within the CFC Receiving mailbox and CFC Dock Operations mailbox. Coordinate the daily manifest close, with our 3PL partners and provide shipping support when deemed necessary.
Administrative – Maintain and file all the appropriate logs and records, production spreadsheets and receiving documents. Generate shipping manifests and ensure proper signatures are obtained as needed. Utilize internet for processing customs documentations and package tracking information. Complete Bill Of Lading document, utilize facsimile machine to communicate orders, and ensure that all cartons are labeled properly, while in the correct systematic and physical locations. Perform periodic cycle counts.
Human Resources – Work well independently, as well as in a group setting. Be flexible and considerate in all situations when working with peers. Adapt easily to new responsibilities or areas requiring support.
Cost Controls – Work efficiently when approaching all tasks and minimize need for overtime usage. Reduce damages and the need for additional supplies, by maintaining a neat and organized work area.
Safety-Work safely at all times by consistently following safe work procedures for Dock Operations, as well as all safety procedures required by your worksite. Promptly report all incidents and safety issues to your supervisor.
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