TikTok Hiring for Program Manager, Brazil – Trust & Safety at Austin, TX Full Time

Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a Program Manager on our Brazil Product & Process Regional team, you’ll lead a group of programs deploying your expertise in global issue areas and drive our approach to issues in the region. You will be responsible for strategies and safety features to proactively identify risks, resolve vulnerabilities and prevent breaches.

What will I be doing ?

• Lead the T&S programs across Brazil, define our approach for the country and contribute to our global policy on Issues such as Minor Safety, Hate Speech, Violent Extremism, Bullying & Harassment as well as others
• Collaborate with cross-functional partners (content policy, product management, data analytics, operations, engineering, algorithm) to identify, assess and resolve related issues in our products
• Co-develop and drive the regional roadmap by leading programs and being responsibility for key regional metrics
• Provide foresight into various vulnerabilities in scenarios such as video, comments, follow/like, accounts, etc. through qualitative and quantitative approaches

What should I bring with me?

• Broad experience across Trust and Safety, or a related area such as Fraud, Integrity, management of social networking, or within a Trust and Safety vertical, such as minor safety, hate speech, illegal activities and regulated goods, etc.
• Regional expertise with Portuguese language
• Experience of managing and leading T&S programs, working closely with engineering and design teams together with other partner teams to guarantee effective execution of product plans

Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.