TJX Hiring for 70120-Merchandise Associate at San Jose, California Full Time

70120-Merchandise Associate

Brand: Marshalls

Location:

San Jose, CA, US

Employment Type: Part-Time

Employment Status: Regular

Functional Area: Stores

Retail Associate

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

• Role models established customer experience practices with internal and external customers

• Supports and embodies a positive store culture through honesty, integrity, and respect

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures

• Promotes credit and loyalty programs during customer interactions

• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards

• Accurately processes and prepares merchandise for the sales floor following company procedures and standards

• Initiates and participates in store recovery as needed throughout the day

• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store

• Provides and accepts ongoing recognition and constructive feedback

• Adheres to all labor laws, policies, and procedures

• Supports and participates in store shrink reduction goals and programs

• Participates in safety awareness and maintenance of a risk-free environment

• Performs other duties as assigned

Requirements:

• Possesses excellent customer service skills

• Able to work a flexible schedule to support business needs

• Possesses strong organizational skills with attention to detail

• Capable of handling multiple tasks at one time

• Able to respond appropriately to changes in direction or unexpected situations

• Possesses strong communication skills

• Capable of lifting heavy objects with or without reasonable accommodation

• Works effectively with peers and supervisors to accomplish tasks

• Retail customer experience preferred

Retail Associate