Toronto Transit Commission Looking for Production Clerk at Toronto, ON Full Time

The Toronto Transit Commission (TTC) is North America’s third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC’s vision is to be a transit system that makes Toronto proud. The TTC’s recruitment efforts are directly aligned to its mission of providing “a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy.”

General Accountability

Provides support for the provision of effective and efficient office services, coordinating and/or performing general administrative and clerical functions for Greenwood Shop and Carhouses of the Rail Cars & Shops Department.

Key Job Functions

Performing a variety of duties to support the Shops and its corresponding budget, payroll for unionized staff and absence reporting

Performing a variety of clerical and administrative assignments related to planning, scheduling, progress, overhaul, repair, and modification work in the Production Control area and provides assistance to other sections in Greenwood Shop, as required

Maintaining and inputting all data pertaining to component and vehicle overhaul of the Subway Maintenance Systems (SMS)

Receiving, issuing and closing Shop Work Orders for work programs, projects and incoming units in an efficient manner

Performing general office administrative duties including mail sorting, data entry, maintaining Shop notice boards and assisting the Shop Clerk and Production Control Assistants, as required

Composing routine correspondence for review and typing a variety of general and confidential correspondence and reports from handwritten and/or verbal instructions

Maintaining an organized file system ensuring compliance with records retention guidelines

Participation in the TTC customer service Ambassador Program

Demonstrates behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Helps to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.

Skills

Use office technology, software and applications

Maintain documentation and historical records

Plan and organize activities / projects to meet section and organizational goals

Create, document, and manage information and records

Education and Experience

Completion of secondary school education in a relevant discipline or a combination of education, training and experience deemed to be equivalent.

Additional Requirements

Good knowledge of modern office practices and procedures

Excellent typing and keyboarding skills coupled with proficiency in the use of computers and related software applications relevant to the work

Knowledge of standard production control techniques including shop work order systems and production/scheduling activities

Knowledge of maintenance operations as it relates to rail operations

Detail-oriented with strong administrative and organizational skills

Sound judgement supported by demonstrated analytical and problem-solving skills

Good verbal and written communication skills, including strong interpersonal skills in order to provide and obtain accurate and timely information

Must have or acquire a good knowledge of TTC and departmental policies, procedures and practices relating to the work, including knowledge of SMS and IFS

Familiarity with rail vehicle components and terminology

Completion of secondary school, or the equivalent, combined with a few years of related work experience

Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Human Resources – Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

Note: All TTC Employees are required to be fully vaccinated as a precondition of employment in accordance with TTC’s Mandatory Vaccination Policy

We thank all applicants for their interest but advise only those selected for an interview will be contacted.