Trajector Hiring for Jira Administrator at Gainesville, FL Full Time

We are a Veteran-owned company that supports a collection of entities working directly with Veterans to help them maximize their VA disability compensation. We assist by helping these Veterans with the critical documentation and medical records-gathering process.

Are you in the business of changing people’s lives? At Trajector, we passionately provide high quality Management IT, and Marketing services to our various organizations that help Veterans learn about and achieve the disability benefits they have rightfully earned.

Benefits for Jira Administrator:
Competitive salary.

Medical, dental, vision, 401k program, and MORE!

7 federal holidays off PLUS Veterans Day.

Paid time off.

Joining a rapidly growing organization.

Essential Duties & Responsibilities for Jira Administrator:
Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket)

Evaluate and manage the usage of Atlassian add-ons to meet team and business needs

Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.

Devise, test, and deploy integration’s between Atlassian products and other internal tool chains

Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities

Research and implement new approaches on Jira and Confluence usage

Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support

Ensure security standards in our company are adhered to

Flexibility to work outside of standard office hours if requested with proper notice

Demonstrate knowledge of and support each entity’s mission and vision, policies and procedures, operating instructions, confidentiality guidelines and code of ethical behavior

Perform other job-related duties as requested

Required Skills & Competencies for Jira Administrator:
3 years of experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk)

Strong knowledge and familiarity with JQL

Very strong verbal and written communication skills

Working knowledge of both Scrum and Kanban methodologies

Experience extending Atlassian products via code development is preferable

Experience directly integrating Atlassian products with other systems is preferable

Knowledge of script runner is a plus

ITIL – preferred

3 years of experience administrating Atlassian products (Jira, Confluence, Bitbucket)

Very strong verbal and written communication skills

Working knowledge of both Scrum and Kanban methodologies

This position is remote. We are mandating remote employees have a minimum internet speed of 10 Download/5 Upload to be eligible for hire.

Equal Opportunity Employer/Veterans/Disability