TRANSFR creates job-training simulations in virtual reality designed across industry that teaches novices in the same manner that experts master their crafts – through trial and error. Data-driven simulations work like virtual coaches, adapting to every person’s pace and skills while responding to their mistakes. Our immersive experience training method helps trainees build confidence in their knowledge, skills and abilities. We provide a better way to train young adults for the skills they need to succeed on the job. We focus on developing a pipeline of talent for jobs that are going unfilled, significantly reducing cost and risk.
To complement our rapid growth, we are seeking to add a Customer Success Manager to our organization. The ideal individual will assist in the creation of a classroom to career pipeline, helping to understand our mix of customers and trained students, and to segment and target customer success activities. They will be focused on partnering with customers to ensure the increased skills obtained through TRANSFR are leading to job placements. They will also lead the renewal and expansion efforts for our customer portfolio. The Customer Success Manager will report to the Director of Customer Success.
What We Offer
We offer the opportunity to be at the forefront of new technology that is transforming the education and training sector in a collaborative work environment, that enables personal and professional growth.
TRANSFR is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Job Type: Full-time
Pay: $85,000.00 – $100,000.00 per year
Work Location: Remote
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