Travelex Hiring for Key Account Manager at United States Full Time

Job Title: Key Account Manager

Job Type: Full Time, Permanent

Working location: London, Hybrid

Role Purpose:

The Key Account Manager will develop and maintain relationships at a strategic level and identify key business development and growth opportunities for existing partners using the suite of available Travelex products. They will act as the account owner in key relationships and the main point of contact for commercial conversations with new partners, and work (where applicable) with current business development managers in Geo to nurture and grow the business profitably. They will also be responsible for managing the off-airport ATM estate throughout the upcoming ATM hardware replacement project, ensuring all commercial contracts are up to date and commercially viable for the future

Key accountabilities:

• Account manager for our DBE Partners in our outsourced US ATM estate, working with them to maximise revenue opportunities in both existing and new Airport estates and act as the first point of contact for all operational related queries.

• Manage and direct our outsourced ‘site-finder’ strategy in applicable ATM & ‘self-serve’ markets

• Manage existing off-airport ATM accounts, ensuring all contractual requirements are in place prior to the commencement of the full estate ATM hardware replacement project

• Identify and deliver further opportunities for the ATM ‘outsourced’ model using our own host infrastructure and capability

• Deliver revenue and EBITDA targets

• Build and leverage quality internal relationships across key business functions

• Regular reporting to key stakeholders on progress and deliverables against key targets

Role-specific experience and skills:

• Strong negotiating and renegotiating skills

• Strong written communication skills

• Strong commercial acumen and ability to apply solid commercial judgment to deliver ‘win / win’ scenarios for both Travelex & Partners

• Excellent time management skills and the ability to work autonomously

• Strong track record in managing the sales cycle from all aspects – whether this is sitting in front of the customer pitching, producing the content to go to the customer, or managing the business case process

• Strong track record in building and maintaining relationships

• Tenacity, drive, the ability to operate and make key decisions effectively in a demanding environment, balancing risk with results

• Strong track record in challenging dominant assumptions and introducing new concepts into both airports and off-airport networks Why Travelex? To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex’s resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries. We have developed a growing network of over 900 ATMs and more than 1,100 stores in the some of the world’s top international airports and in major transport hubs, premium shopping malls, high street locations, supermarkets and city centres.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide. In addition, we source and distribute large quantities of foreign currency banknotes for customers on a wholesale basis – including for central banks and international financial institutions. We also offer a range of remittance and international money transfer products around the world.