Traverse City Light & Power Hiring for System Network Administrator at Traverse City, Michigan Full Time

Applications are being accepted in the Traverse City Light & Power (TCL&P) Human Resources office for the position of System Network Administrator. Position Summary:Under the general supervision of the Chief Information Technology Officer, manages end user hardware devices, installs and updates software applications and provides technical support to end users on hardware and application problems. This position will also assist in maintaining and supporting the utility’s computer and network infrastructure along with performing a variety of evaluation, maintenance, installation, and training tasks to ensure performance meets utility anduser requirements. Essential Job Functions:An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Responsible for 24×7 operations associated with essential job functions. Responsible for the development and maintenance of back-up systems to safeguard utilitydata from corruption or failures. Responsible for configuration and implementation, as directed by the Chief InformationTechnology Officer, of Office 365 and associated applications including SharePoint, Teams,Skype, Exchange, Security Center, Azure Active Directory, OneDrive, PowerApps,Dynamics 365, Flow, and others. Perform or assist the Chief Information Technology Officer with the installation andconfiguration of: LAN, WAN, WIFI, PBX/VOIP, DNS, DHCP, Active Directory,Datacenter, Virtualization, SAN, Servers, Firewalls, File Permissions, Camera System,Security Systems, and Communication Systems. Administer the usage of virtual networks (vlans) as necessary to isolate and allow for propercontrol of network resources. Support firewalls, switches, routers, and other core networking software and hardware itemsas necessary. Identify, develop, and implement training for employees and technicians for the use of theLAN, WAN, WIFI and associated networking systems as well as the maintenance and repairand troubleshooting of systems. Develop and conduct various training programs for systemusers to improve user skills, productivity, and accuracy. Educate and inform staff oncybersecurity issues and common security protection methods. Learn and perform GIS items, including but not limited to: mapping, data entry, mapcreation, and data collection methods. Assist or perform GIS training as necessary. Required to learn and fully understand applications, and their configurations, to be able toprovide in-depth support as well as implement necessary changes to maximize businessusage and efforts. Respond, investigate, and troubleshoot network performance issues and user issues, identifytheir source, and determine, test, implement and document solutions. Provide help desk support to all end users. Including, but not limited to, computers,networking, printers, software, and other devices/applications as required. Install, configure, and maintain personal computers, workstations, file servers, networks, andother related equipment. Keeping end-user hardware and software up to date and secure. Recommend, schedule, and perform software and hardware improvements, upgrades,updates, firmware, patches, and reconfigurations to keep the utility up-to-date