Efficiently and safely obtaining urine and saliva samples from patients for the purpose of laboratory testing
Complete and fill out requisition with correct testing information, current medication and insurance information
Pack and prepare specimens for shipping
Facilitate the collection, processing and shipping of urine specimens
Follow departmental policies to correctly identify the patient before any specimen is obtained
Demonstrate customer service and compassion when interacting with patients, physicians, and clinic staff
Communicate with, understand, and react effectively to a diverse patient population base
Strictly adhere to HIPAA guidelines
Inform Supervisor of low volume shifts, unusual problems or deviations from established procedures
Maintain neat, clean, orderly patient/work areas at all times
Order processing & office supplies as needed
SKILLS/ ABILITIES REQUIRED:
Verifiable track-record of providing excellent customer service
Reliable with a strong work ethic
Strong computer skills – must be able to work in multiple programs and windows, manage email and reports
Fast and accurate data entry
Communicate clearly and concisely with accuracy, credibility and confidence
PHYSICAL REQUIREMENTS:
Must be able to stand for long periods of time
Must be able to lift up to 50 lbs
Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting
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