The Visitor Experience Officer works closely with the other Visitor Experience Officers, the Education Officer, the Library Guards and the Student Ambassadors to ensure a smooth visitor experience is provided. They also work alongside the wider team in the Commercial Revenue Unit, including the Trinity Trails team and the marketing team.
There are various shift options that add up to 35 hours a week. This role includes weekend and evening work. At busier times of the year, extended opening hours will apply and the Visitor Experience Officers will be required to work a later shift.
Post Summary- Visitor Experience Officer
Post status: Specific Purpose Contract
Hours of Post: 35 hours per week
Salary: This appointment will be made on the Library Shop Assistant 2 Salary Scale (€32,843 – €38,733 per annum) at a point in line with current Government pay policy. monthly/weekly payscales. (tcd.ie)
How to apply:
In order to assist the selection process, applicants should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the following points in their application.
Applicants should clearly address their experience and how they obtained their knowledge in their application.
Illustrate, through past example, their ability to work on their own initiative and resolve problems.
Applicants who do not address the application requirements above in their cover letter will not be considered at the short list stage. Applications must be submitted by the closing date specified through eRecruitment. Any Applications which are still in progress at the closing time on the specified closing date will be cancelled automatically by the system.
Please see the Job Description below for this position.
Informal enquiries about this post should be made to Hiring Manager Gemma Sexton, Operations Manager – Visitor Attractions, E: [email protected]
Application queries about this post, please email the Recruitment Partner at E:[email protected] and include the Competition ID number in the subject heading.
At Trinity, we are committed to equality, diversity, and inclusion. Trinity welcomes applications from all individuals, including those applicants with disabilities, those who may have had non-traditional career paths, those who have taken time out for reasons including family or caring responsibilities. We also welcome international applicants including those whom have been displaced due to war.
We are ranked 3rd in the world for gender equality (Times Higher Education Impact Rankings 2020) and we hold an Athena SWAN Bronze award, recognising our work to advance gender equality. The University is actively pursuing a Silver level award, which it has committed to achieving by 2025. Trinity is committed to supporting the work-life balance and to creating a family-friendly working environment.
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