Truist Hiring for Senior IT Business Analyst – Application Portfolio Management at Greensboro, North Carolina Full Time

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Interested in being a thought leader in the Application Portfolio Management (APM) space within Enterprise Architecture and Data Governance? We are looking for a driven person who understands how to collect, manage, and govern the data that supports enterprise application inventory management, portfolio optimization, and using data and data analytics to help optimize a large application portfolio and wants to push the state of the art.

You will be in a lead role in the development, management, and maintenance of application portfolio data along with other core enterprise architecture data in support of Truist’s governance and regulatory requirements. Act in a leadership and key liaison role between the lines of business and the technology delivery teams in support of new procedures and data collection and aggregation activities. Drive requirements gathering across the stakeholder community to create optimal data management and data governance processes in support of identified data, procedures, and reports. Be able to provide program and project support as well as individual contributor functions as needed. Help train and coach other teammates on application portfolio data management, processes, scorecards, KPIs/KRIs, and other socialization activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Be a trusted advisor for product owners, risk, governance, and architects in the application data governance domain

• Collaborate with peer groups across Technology, Risk, Architecture, and the LOBs to identify, document and articulate business requirements and drive technology solutions and processes.

• Support current state analysis of existing business systems, applications, and processes with other subject matter experts

• Understand the long-term business objectives and suggest strategies to meet those objectives and introduce technical and automation innovations, as needed.

• Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

• Build tactical and strategic solutions that support continuous improvement in the application and architecture governance domains

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

• Bachelor degree or ten years of information technology experience with significant experience in software development

• Eight years of experience as a business analyst or related role/experience, with experience in one or more of the following areas: Project Management, Business Process Management, Relationship Management, Business Operations, Quality Management

• Ability to work independently and autonomously, as needed to drive desired outcomes

• Experience with traditional Waterfall SDLC and/or Agile/Lean methodologies

• Extensive experience planning, facilitating, eliciting, documenting and managing business, functional and technical requirements

• Ability to interact with management, business staff, and Technology professionals in order to gather, compile and exchange information on work requests/project requirements

• Strong meeting facilitation, presentation, verbal and written skills and ability to resolve conflicts

• Ability to manage multiple concurrent projects, activities and tasks under time constraints

• Ability to effectively interface with staff at all levels

• Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment

• Excellent facilitation and organizational skills

• Strong critical and analytical thinking and problem-solving skills

• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products

• Understand core systems, applications and technical platforms.

Preferred Qualifications:

• Solid understanding of IT investment planning, third party vendor support models, technology lifecycle management

• Experienced with at least one of the APM vendors and their product lines: ServiceNow, LeanIX, Software AG, etc.

• Experience in one or more of the following areas: Software Development, Application Portfolio Management (APM)

• Experience developing ServiceNow dashboards and reports preferred

• Experience using ServiceNow ITBM Application Portfolio Management (APM) and ServiceNow Configuration Management Database (CMDB) preferred

• Experience building data models, creating SQL queries

• Experience building aggregate reports, scorecards, and other data visualizations

• Building sophisticated excel spreadsheets, reports in Tableau or PowerBI

• Have familiarity with IT architecture methodologies such as TOGAF and technology reference models (TRM)

• Ability to lead business process modeling sessions

• Project Management Institute (PMI) or International Institute of Business Analysis (IIBA) certification or Lean Six Sigma experience/certification

• Experience using SQL Server, Snowflake, or other database platform

• Experience using ARIS to document current state processes

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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