Truly Good Foods Hiring for Training, Learning and Development Specialist at Charlotte, NC Full Time NEW

Application Deadline: 6 June 2025

Department: Human Resources

Location: Charlotte

Compensation: $75,000 – $95,000 / year

Description

Job Summary

As a Learning and Development (L&D) Consultant at Truly Good Foods, you will be instrumental in enhancing the skills, knowledge, and performance of our workforce across production, warehouse, supply chain, and commercial teams. You’ll design and deliver training that ensures operational excellence, supports food safety standards, promotes a culture of continuous improvement, and nurtures future leaders. This role is hands-on execution in a fast-paced, team-oriented environment.

Key Responsibilities

Learning Strategy & Needs Assessment

· Partner with production and warehouse managers, QA, Sales, and HR to assess capability gaps and development needs.
· Identify and prioritize learning opportunities across key areas: food safety, quality, operations, equipment, and leadership.
· Support the creation and execution of a warehouse-to-corporate L&D strategy that aligns with business growth and compliance requirements.

Program Development & Facilitation

· Enhance and facilitate onboarding, safety, GMP (Good Manufacturing Practices), and role-specific technical training.
· Develop training for frontline production workers, line leads, and emerging supervisors.
· Customize learning experiences for cross-functional teams (supply chain, warehouse, quality, and commercial functions).
· Create job aids, SOPs, microlearning modules, and blended learning programs tailored to manufacturing workflows.

Compliance & Continuous Improvement

· Ensure all required training is completed, documented, and audit-ready in accordance with FDA, USDA, and internal standards.
· Track training effectiveness and make continuous improvements based on feedback and performance data.
· Lead post-training evaluations and impact assessments using metrics and stakeholder input.

Stakeholder Partnership
· Act as a trusted advisor to production, warehouse and office leaders on learning initiatives and workforce development.
· Collaborate with QA, and operations to support safe, efficient, and compliant work environments
Coach managers on how to support learning culture and team development on the production floor.

Skills, Knowledge and Expertise

Knowledge and Skill Requirements

· Operational awareness with a passion for frontline development.
· Collaborative and approachable with strong interpersonal skills.
· Creative in content delivery and instructional design.
· Organized and proactive, with the ability to manage multiple priorities.
· Culturally sensitive and inclusive in communication and training styles.
· Entrepreneurial mindset with a thoughtful executional mindset a must.
· Demonstrated self-awareness is non-negotiable.

Education and Experience

· Bachelor’s degree in Human Resources, Education, Industrial Psychology, or related field a plus.
· 3-5 years of L&D experience, including at least 2 years in a food manufacturing or CPG setting a plus.
· Hands-on experience designing and delivering training to hourly and salaried staff in a production environment
· Strong knowledge of adult learning principles, food safety requirements, and regulatory compliance training a plus.
· Proficient in Microsoft Office and learning platforms (LMS, eLearning tools); experience with Axonify a plus.

Preferred Qualifications

· Experience in snack food production (e.g., baked, fried, or packaged snack products) a plus.
· Experience with bilingual training delivery (English/Spanish strongly preferred)

Physical Demands

· The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is regularly required to sit for long periods; use hands to feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

Work Environment

· Work is performed in a comfortable office environment and disruptions occur frequently.
· The noise level in the work environment is usually moderate.
· While visiting the plant, the noise level in the work environment is usually moderate and loud.

Travel Required

· Occasionally travel may be required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.

Benefits

Join our family and enjoy the following benefits after 90 days:

• Affordable healthcare (medical/dental/vision)
• Opportunity to participate in the Health Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
• Short Term Disability Insurance paid by the company
• Basic life Insurance equals to your annual salary paid by the company
• Employee Assistance Program – paid by the company
• Long Term Disability Insurance
• The opportunity to purchase additional voluntary insurance coverage for:
  • Life Insurance
  • Accident
  • Whole Life
• Prepaid Legal
• PTO (Paid Time Off)
• 9 Paid Holidays per year
• 401-k Plan (eligible after 6 months of employment)