Twelve31 Hiring for Virtual Remote Customer Service Specialist at Remote Full Time

About the Virtual Remote Customers Service Specialist

We are looking for a Virtual CSS who will be responsible for administrative support to our team while working remotely. You will handle administrative projects and deliver high-quality work under minimum supervision.

You are required to have experience of fulfilling various administrative tasks, including answering emails, scheduling meetings and making travel arrangements. A strong Internet connection is required, along with experience using communication tools like Skype.

Virtual CSS responsibilities are:

• Organize communication via emails and phone calls

• Provide customer service as first point of contact

• Organize meetings, travels and accommodations

• Manage contact lists and organize managers’ calendars

• Create and review customer spreadsheets and keep online records

• Conduct market research and report on the results

• Prepare presentations

• Help employees with their administrative queries

Virtual CSS requirements are:

• 2+ years’ experience of working on a Virtual Assistant or other relevant position

• Significant experience with current technologies, like desktop sharing, cloud services and VoIP

• Good practical experience with word-processing software and spreadsheets, particularly MS Office

• Good practical experience with online calendars and scheduling, particularly Google Calendar

• Strong phone, email and instant messaging communication skills

• Strong organizational and time management skills

• High school diploma; additional qualification as an Administrator or Executive Assistant will be a bonus