Retail service Co. looking for dispatcher/tech support.
Knowledge in electric, HVAC, plumbing needed.
Work includes entering work orders, dispatching, dealing with national account customers, Overseeing tech’s and keeping customers updated.
Friendly professional demeanor
Relay essential information to co-workers and other departments as warranted
Excellent listening skills with the ability to ask probing questions
Update notes following jobs and increases
Basic Computer skills required
Maintaining files & Invoicing
Proficiency in Microsoft Office and Data entry
Answer company phone calls
Customer Support
Document all interactions with customers and service contractors, and follow up to ensure work is completed timely, accurately and within required customer service level agreements
Family owned business for 30 years.
Great opportunity with a chance to move.
Job Type: Full-time
Pay: From $20.00 per hour
Schedule:
Education:
Work Location: One location
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