UCC Coffee Australia & New Zealand Looking for Business & Systems Analyst at Auckland, Auckland, New Zealand Full Time

At UCC Coffee, we fuel Australia and New Zealand’s most loved cafés and coffee destinations. Behind every perfectly poured espresso is a seamless system – and we’re looking for a Business & Systems Analyst who can help keep it that way.

In this highly visible, hands-on role, you’ll be the go-to subject matter expert for JD Edwards EnterpriseOne (E1) across our ANZ operations. You’ll support and maintain both E1 and MYOB Exonet platforms, working closely with cross-functional teams across sales, supply chain, finance, and operations. From diagnosing back-end performance issues to enabling future-fit functionality, your work will directly impact how we operate every day.

Whether it’s resolving a technical fault on the production floor or helping a stakeholder understand a new data flow, your ability to blend technical know-how with a people-first mindset is what will set you apart.

What you’ll be doing?

• Administering, maintaining, and supporting JD Edwards E1 ERP environments (user management, troubleshooting, integrations).
• Supporting MYOB Exonet for specific business units.
• Managing associated tools like QuickTrans, Bartender, Hubble, and Power BI Gateways.
• Partnering with vendors and IT stakeholders to ensure system reliability and issue resolution.
• Helping users with training, access, and ongoing enablement – lifting capability and reducing support reliance.
• Providing on-site IT support to local teams (hi-vis might be required – you’ll be where the action happens).
• Participating in broader IT projects, continuous improvement initiatives, and ERP-related upgrades.

What you’ll bring?

• Hands-on JD Edwards EnterpriseOne (E1) experience – including administration, systems support, and interfacing tools.
• A curious mindset – someone who digs into issues and solves root causes, not symptoms.
• Strong communication skills – you can explain complex system issues in plain English.
• Collaborative approach – able to engage across teams and functions with ease.
• Comfortable being on the floor or behind the scenes – you get where the real work happens.

Why join UCC?

• We’re a close-knit team backed by a global brand – agile enough to move quickly, big enough to back you.
• You’ll have visibility across the ANZ business and be part of projects that directly impact how we scale.
• This isn’t a back-office IT role, it’s embedded, respected, and vital.
• Opportunities to grow into broader IT or commercial roles over time.

This role will be based at our state-of-the-art Roastery in East Tamaki.