Responsibilities
The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Administrative Assistant to join the NPBHS Core Services. You will provide administrative and clerical support. Primary duties include:
Answering and processing ACCESS Center phone lines
Front desk patient check in and discharge
Interview patients to obtain or clarify all financial and demographic information
Explain NPBHS procedures and necessary infomration to patients or responsible party
Verify insurance benefits
Provide patients with quotes on anticipated charges
Other administrative duties as assigned
Qualifications
Knowledge of basic psychiatric terminology to converse with physicians, clinicians, patients and public
Medical Office experience (Psychiatry Department highly preferred)
Working knowledge of Medi-Cal, HMO’s, PPO’s, third party payors, etc., authorizations and eligibility requirements and regulations
Ability
to perform responsibilities with frequent interruptions and/or
distractions.
Ability
to work independently and exercise appropriate decisions
Writing
skills to complete patient information and business correspondence from
general oral and/or written instruction as needed
Skill
in analyzing information, critical and emergency situations or procedures
to:
Skill
in performing basic arithmetic operations such as adding and subtracting
to determine financial eligibility or required deposits
Ability to perform the functions of
patient encounters, registration and appointment scheduling using a
computerized system
UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
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