When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nations premiere propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Job Summary (Purpose):
The primary role of the Delivery Quality Specialist (DQS) is to improve data quality while improving efficiency and productivity for Amerigas bulk and cylinder operations.
Key Characteristics:
Passionate about Customer Service
Attention to detail
Team oriented
Able to analyze data & identify trends
Duties and Responsibilities:
Responsible for data quality review and correction utilizing, data quality reports, trends, and driver feedback cases
Work closely with the Delivery Coordinators and Field Operations Teams.
Maintain, update & audit all applicable delivery data elements for Region Support.
Work within the team to complete data quality reviews and report on completion status
Maintain a professional image
Perform other duties as assigned
Knowledge, Skills and Abilities:
Understanding of AmeriGas business direction , organization, and culture
Aptitude for computer systems, including experience in Windows applications
Comfortable with navigating and working with ambiguity
Ability to take direction well and work independently
Aptitude and enthusiasm for learning and teaching others
Ability to work both independently and within a team
Excellent organizational skills and attention to detail
Ability to adapt positively to a changing environment and shifting priorities
Adaptability and flexibility; quickly learns and adjusts to changes in circumstances
Ability to influence others to take actions and achieve objectives
Demonstrated ability to make sound judgments and decisions
Education and Experience Required:
Minimum High School diploma required
Microsoft Office (e.g., Word, Excel, PowerPoint) should be at intermediate or above level
SAP experience strongly preferred
Working conditions:
Virtual/Remote
AmeriGas is an Equal Opportunity and Affirmative Action Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
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