Umpqua Bank Hiring for Applications Engineer at NA, Oregon Full Time

Applications Engineer

Innovation and Technology

Hillsboro,
Oregon

NA,
Nevada

NA,
Idaho

NA,
Washington

NA,
California

NA,
Oregon

Description

About Us:

Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000+ employees, which offers banking services to customers throughout the nation. It is an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role:

In this role, you will Interact with a team and customers to ensure applications are deployed according to internal specifications/requirements and vendor best practices. This includes application support to not only deploy and maintain applications but to provide continued support of business/payments systems from a technical perspective.

· Delivery of applications and configurations to bank issued and BYOD devices.

· Work with IT partners to integrate Macs into Intune/365 environment where possible and supplement with Mac specific tools where needed.

· Delivery and configuration of client applications.

· Workstation imaging design, configuration and hardening.

· Select and design workstation models and specifications.

· Manage printer settings including Printer Logic, local printer settings and queues.

· Delivery of client OS, Vulnerabilities and Third-party patches.

· Manage Active Directory Workstation and User Group Policy Objects.

· Projects to improve workplace productivity.

· Service Desk Escalations from all Pods.

· Responsible for updating tickets in service management system and tracking time required for IT services management.

· Responsible for collaborating with IT associates to resolve complex issues.

· Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

· Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

· Maintain a working knowledge of Bank’s written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

· May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

· Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

· Takes personal initiative and is a positive example for others to emulate.

· May perform other duties as assigned.

About You:

· Associate, vocational, or technical degree related to information technology or related field equivalent experience required.

· Bachelor’s Degree related to information technology preferred.

· 2-4 years of experience in applications engineering required.

· Experience configuring hardware and software including Intune, Configuration Manager and other tools.

· Experience using PS App Deploy Toolkit with Configuration Manager.

· Knowledgeable in PowerShell and windows command line.

· Experience with JAMF for MacOS management and application deployments.

Work Style:

Umpqua Bank offers a Flexible Workplace Program, and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $58,452.00 to $102,059.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.