Unilever Looking for Key Account Manager Team Leader at Cuajimalpa de Morelos, Ciudad de México, México Full Time

Do you want to work for a company that makes a difference in the world? At Unilever, we have a clear purpose – to make sustainable living commonplace. Through our 400 brands reaching 2.5 billion people every day, we aim to make a positive social impact globally and locally. Through our household brands, like Lipton, Knorr, Dove, Hellman’s and Axe, we are creating a bright future for our customers, our business, and our planet – and you can be part of it.

LOCATION:

Ciudad de México

Hybrid, Remote Or Presential

Hybrid

Background & Purpose of the Job

As The KAM (Key Account Manager) to National Accounts such as Chedraui (Top #4), La Comer, will lead and drive long-term customer satisfaction, productive partnership, and category profitable growth due to bringing to life the purpose of each business unit within our customers in each of the +500 Stores all over Mexico. Additionally, to enhance shopper experience, increase Unilever Brands Points of Interruption and drive sales through well-executed and impactful Perfect Store Priorities at Nielsen Areas 4 and 6. Responsible Develop 5 direct reports with more than 400 indirect reports.

Who You Are & What You’ll Do

Being KAM means you actively participate to bring your customer “voice”, needs and business opportunities to complete the IBP (Integrated Business Plan) and to converse updates in each QCR (Quarterly Customer Review) with CSP Team (Customer Strategic and Planning) collaboration. Lead and Continue with Discipline in terms of Priorities, Innovations and Account Management Processes through the team. Continuously Walking the Stores (Physical and Digital) to ensure brilliant execution activities, to listen and to be closed with EDGE Team. Also, as a Leader, you will manage to keep team members development, training, and engagement through time. Be skilled at achieving the OKRs Role Business and People you need to demonstrate the following SOLs (Standard of Leadership) and Customer Development Skills:

Key Necessary Skills a Demonstrated

Passion for High Performance: Inspiring the energy needed to question QUO Status to Win and Grow. Clear Priorities Setting to drive people to deliver results at speed. Using Data and Insights to make decisions and Being Accountable for Execution and results. The performance of this customers is above of our plan´s we must reach up the next transformational level.

Negotiation and Selling: Consistency examples in critical negotiation. Ability to plan and get what the BU´s needed according with the customer and shopper and apply strategic negotiation planning that allow trading concessions effectively developing trust, through the ability to conduct effective meetings /selling stories demonstrating knowledge of category trends and shopper insights to influence others and to gain agreement and implement and measure the plan.

Data Literacy: Use Data Driven Sales as an approach to every decision-making process, constantly curious to understand and leverage new opportunities for growth, relying on facts than intuition as a commercial driver.

Category Growth / dCommerce: Lead and Execute Omnichannel Category Growth Plans with Customers to enable customer to buy our brands in any environment (Brick or Online, Pick Up or Delivery, On App or Website) by providing them an engaging, interactive experience.

What You’ll Need To Succeed

Talent Catalyst: Empower everyone to do their best. Invest in People to Unlock their Full Potential and Inspires teamwork and true connection to better results.

Solid as a CBD with Analytical Skills, within any Channel or Customer Facing experience (Sales/Negotiation). Preferred experience in developing Innovative Initiatives or transformation projects with customers. Ability to impact and influence different levels within customer organization. Experience setting and rallying different stakeholders behind the established vision.

Preferred Experience

Front Linner (Desirably with Chedraui / La Comer.) as a MANAGER in additional critical experiences as a CSP´s

Manage through example. Inspire credibility. And build a Safe Environment to People.

• Meet the listed qualifications of the role
• Ensure that you inform your manager if you are selected for an interview from this internal posting

If you are selected for an interview, you can expect.

• To be notified by the hiring manager
• To be provided feedback by the hiring manager once the final candidate has accepted the role

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.