The Mission and Opportunity
United Way of Northern California (UWNC), based in Redding, fights for the health, education, and financial
stability of all residents in its nine-county territory. UWNC aims to expand operations fully throughout the
region, providing residents access to its programs, and to as many resources necessary to promote safety,
health and prosperity. Services include, but are not limited to, 2-1-1, financial literacy, emergency rental
assistance, health care enrollments, and disaster information and services.
Job Description
The Resource Specialist will support a variety of functions in pursuit of United Way of Northern California’s
mission to provide North State residents with exceptional 2-1-1 services in response to Wildfire and Public
Safety Power Shutoffs. Principal duties involve adding and updating community resources in the 2-1-1
Databases as directed, with particular emphasis on Disaster Relief, Recovery and Public Safety Power Shutoff
in the North State. This role requires a customer service orientation, high degree of professionalism, attention
to detail, ability to focus in a fast-paced environment and respond proactively to changing priorities.
Experience in social services preferred. Work hours may vary, and include nights and weekends as needed.
Job Responsibilities
Working in conjunction with the United Way Program Department and Contact Center staff, the specialist will:
entering agency and program changes.
Volunteer Organizations Assisting in Disaster (VOAD) meetings. Take meeting minutes and keep/manage a
current contact list as needed.
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Preferred Skills and Attributes
economic circumstances.
Qualifications
United Way of Northern California offers medical, dental and health benefits; paid vacation and sick time;
11 paid holidays per year; company-paid life insurance, 401k Retirement Savings Program and an Employee
Assistance Program.
This position requires availability for nights and weekends and may require occasional travel throughout the
UWNC region.
UWNC is an Equal Opportunity Employer. Employment at UWNC is contingent on submission to background
checks, including criminal and DMV checks.
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