UnitedHealth Group Hiring for Senior Data Entry Clerk – Greensboro, NC; Oldsmar, FL Job at Greensboro, NC Full Time

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As a Senior Data Entry Clerk, you will review and work any emails that you received from the previous day that you were not able to work on. Once you have completed that work, you would start working on the work basket that was assigned to you for that day. Based on the work basket, you might be assigned to work on explanation of benefits (EOBs) and claims, to ensure they are saved (properly). You will use Excel as a cross check to ensure that the correct claims have been pulled.

This is an in-office position with a business casual dress attire. You can choose your shift, as long as it is consistent, between the hours of 6:00am and 6:00pm EST. All precautions are being taken to ensure social distances are being maintained.

The Fulfilment Team processes legal requests that are placed by third party requestors for members medical records. We also handle multiple other types of requests that range from authorizations, claims, EOBS, verifications of coverage, etc. The issues come over in the format of an Online Routing System (ORS) the work is pulled form certain buckets that are aligned to our team to work from. Once you have pulled an issue you will read though the ORS and verify what the request is for and then proceed to locate the member account in the applicable systems and begin to pull the requested records. Once the issues have been pulled if any sensitive information is found inside, we will redact all information that is outlined in a document from our legal department. You will then mail the documents to the applicable address given in the request.

If your request does not involve mailing out any information you will follow the guidelines for that specific request.

Positions in this function include basic clerical functions including researching on our multiple platforms and the internet, typing, filing and report preparation to prepare mailing of requested documents.

This position is full-time, Monday – Friday. Employees are required to work any of our 8-hour shift schedules during our normal business hours of 6:00am – 6:00pm EST. Training will be held from 8:00am – 4:30pm.

Primary Responsibilities:

• Ability to effectively multi tasks and prioritize
• Ability to easily adapt to changing environment and priorities
• Accepts responsibility and accountability for all decisions and completed duties
• Takes initiative and requires little assistance with standard and non-standard requests
• Conducts system research to provide the right information that is requested
• Prioritizes and organizes own work to meet agreed upon deadlines
• Works with others as part of a team

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher) OR equivalent work experience
• Experience with Microsoft Word (create and modify documents), Microsoft Excel (sort, filter, enter data, use basic formulas), and Microsoft Outlook (manage email and calendar)
• 2+ years of Data Entry experience
• Ability to work any of our 8-hour shift schedules during our normal business hours of 6:00am – 6:00pm EST; Training will be held from 8:00am – 4:30pm.
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

• 1+ years experience with Office skills (typing, filing, research on our internal systems and the internet; must be able to type at least 35 WPM)
• 1+ years’ experience in a Medical or healthcare environment
• 1+ years of experience in customer service
• 1+ years of experience with SharePoint
• Knowledge or familiarity with HIPPA policies and guidelines
• Notary

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of healthcare. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

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