University of Auckland Hiring for Assessment Equity Adviser Job at Auckland Full Time

Waipapa Taumata Rau | The University of Auckland

The University of Auckland is New Zealand’s leading university. We employ more than 5,400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

Student and Academic Services deliver administrative functions that support the student life-cycle from application, admission and enrolment to examinations and graduation. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.

The Opportunity | Te Whiwhinga Mahi

This 12 month fixed term (or secondment) opportunity has arisen due to staff moving internally. The Assessment Equity Adviser position manages support processes for students with disabilities sitting tests and exams under special conditions, manages applications for aegrotat and compassionate consideration, and processes late deletions to ensure equitable outcomes are available for all students. This is an exciting opportunity for candidates who have excellent communication and relationship building skills, strong attention to detail and the ability to work within and apply policy and regulations to current situations.

Working closely with students, Student Disability Services, Inclusive Learning, Campus Care, and staff within faculties, this role includes providing advice to students facing difficult circumstances, implementing and improving internal processes to ensure a seamless student experience, and partnering to work collaboratively with key stakeholders across the University to build a positive and equitable student journey. During exam periods, you will also work closely with special exam supervisors and invigilators including their recruitment, onboarding and training and help manage a small team of casual exam staff.

The salary range for this role is $54,700 – $68,200 per annum depending on experience and qualifications.

For more detailed information, please refer to the Position Description.

Mō tō mātou rōpū | About the team
Reporting to the Assessment Services Manager, you will work closely with other members of the small, diverse and busy Assessment Services team to help deliver on its operational and strategic priorities, seamlessly delivering examination activities for the University and ensuring our students are well supported throughout.

He kōrero mōu | About you

As Assessment Equity Adviser, you will be a natural communicator, high performer and well organised. Great attention to detail and the ability to work well under pressure are a must, alongside having a student-centric ethos. You will be managing high volumes of work for a number of different stakeholders and need to be comfortable working both independently and collaboratively with others to deliver exceptional service for our students. You will need to have a resilient personality keeping in mind the student journey and educative responsibility of the role.

Nga Pūkenga Motuhake | Important Skills/Experience

• Advanced decision-making skills and ability to work autonomously to resolve issues
• High level of oral and written communication skills
• Demonstrable ability managing high volumes and ability to prioritise effectively
• Proven experience working in a specialist advisor role
• Building successful collective relationships with stakeholders
• Highly proficient using multiple systems and ability to record and track data effectively
• Bachelor’s degree or relevant tertiary qualification

Additional Information

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and is committed to providing an excellent working environment through:

• Flexible employment practices
• Career development programmes
• A competitive salary with five weeks’ annual leave
• Company superannuation scheme, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services.

For more information please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Please reach out to Lisette Montgomerie on [email protected] regarding any questions. Please note we are happy to answer your questions but we do not accept applications by email.

Applications should be submitted online, before the closing date 2/06/2022 and include an up to date CV and cover letter outlining what strengths you will bring to this role.

Overseas Applicants

In response to COVID-19 the New Zealand Government imposed travel restrictions but have recently announced a five-step plan for a phased border re-opening. This phased re-opening will take some time and this may alter the nature of the standard interview process for offshore candidates, particularly at the on-site interview stage. To see how this might affect your application and for more information and updates on the border restrictions and phased re-opening, please visit the Immigration New Zealand website or the New Zealand Government’s official Covid-19 website.

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment. For further information on services for Māori, Pacific, women, LGBTQITakatāpui+, people with disabilities, parenting support, flexible work and other equity issues go to www.equity.auckland.ac.nz