University of Bath Hiring for Student Experience Officer Job at Bath, England , UK Full Time

An exciting opportunity has become available for a Student Experience Officer to join the School’s Undergraduate team on a full time, permanent basis. The role is a student-facing, in-person position, and adds to our current team of 3 Student Experience Officers.

Working in collaboration with the existing Undergraduate Student Experience Team, you will take responsibility for supporting students from pre-arrival, through to graduation. You will also be required to work closely with students to encourage student-led initiatives and work with colleagues across the university in developing collaborative enhancement projects.

This is a very diverse role requiring energy, initiative, and a proactive style. An empathetic approach is required when dealing with individual student concerns. Team working skills are essential, requiring: the flexibility to cope with changing circumstances, cooperation with colleagues, and the ability to pre-emptively share information. You will need to be able to demonstrate excellent communication skills, tact, diplomacy, and cross-cultural sensitivity. Occasional out-of-hours work will be required.

This a permanent, full-time role, working 36.5 hours per week.

For an informal discussion about the role, please contact Laura Stubbs, UG Student Engagement and Experience Manager, on [email protected] . However, please ensure that you submit your application through the University website.

The School of Management has recently moved into its stunning new building, and we are one of the UK’s leading business schools and have recently been named the University of the Year by The Times and The Sunday Times Good University Guide 2023. We’re ranked 1st in the country for Marketing, and Top 5 for both Accounting and Finance, and Business and Management Studies (The Complete University Guide 2023). We offer a range of business and finance degrees at undergraduate, masters and doctoral levels. We’re also a leading centre for research. In the latest Research Excellence Framework, 56% of our submissions met the 4* standard (the highest possible).

What we can offer you:

We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.

A family-friendly University with an increasingly agile workforce, we are open to flexible working arrangements. We’re also proud to be a disability confident leader and are happy to discuss any reasonable adjustments you may require.

We offer:

• a very generous employer contributory pension scheme;
• generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance;
• an excellent reward package that recognises the talents of our diverse workforce;
• a wide range of personal and professional development opportunities.

a number of support options available for new and existing staff to help with the cost of some immigration expenses which you may be eligible for. Please visit the following webpages for more information:

• Relocation Procedure
• Visa Reimbursement Scheme
• Interest-Free Loan Scheme

Our campus is surrounded by beautiful countryside, and the City of Bath with its historic charm and social activity only a short distance away creates an excellent environment in which to work. Find out from our staff what makes the University of Bath a great place to work. Follow us @UniofBath and @UniofBathJobs on Twitter for more information.

We are an equal opportunities employer and have an excellent international reputation with staff from over 60 different nations. We have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award.

We aim to be an inclusive university, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students, so we encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups and value the positive impact that will have on our teams.

We are very proud to be an autism friendly university and are an accredited Disability Confident Leader; committed to building disability confidence and supporting disabled staff.