Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top rated organization is looking to add an Office Assistant to our growing team. If you have a background in this field, as well as a passion for patient experience, we want to hear from you. At UConn Health this class is accountable for performing a full range of general clerical functions or for carrying out responsibility for the flow and completion of clerical work.
SUPERVISION RECEIVED:
Works under the general supervision of an employee of higher grade.
SUPERVISION EXERCISED:
May lead lower level clerical or other employees as assigned.
COMPREHENSIVE BENEFITS OFFERED:
Industry-leading health insurance options and affordability
Generous vacation and sick-time plans
State retirement
Tuition reimbursement for employees
Quick commute access from I-84, Route 9 and surrounding areas
State of the art facility and campus environments
Progressive leadership and educational development programs available
EXAMPLES OF DUTIES:
1. TYPING: Types a variety of materials in relation to other duties or as assigned; enters and retrieves data on personal computers and computer terminals.
2. FILING: Sets up and maintains office procedures, filing and indexing systems and forms for own use.
3. CORRESPONDENCE: Composes routine correspondence.
4. REPORT WRITING: Compiles and generates recurrent technical, statistical or financial reports requiring judgment in the selection and presentation of data (format).
5. INTERPERSONAL: Provides general information and referral services in response to citizen complaints or questions regarding an agency’s services or authority; responds to inquiries from other work units or departments/agencies; applies agency policies and state statutes and regulations in determining case status or responding to requests for procedural assistance; may lead lower level employees in carrying out assigned clerical functions.
6. PROCESSING: Maintains calendars of due dates and initiates recurring work or special clerical projects accordingly; processes a variety of documents in determining routine case status; exercises discretion in choosing appropriate follow through procedures within defined guidelines including assembling and reviewing incoming materials for accuracy, completeness and conformance to established guidelines and agency policy and procedures, verifying information through use of internal resources and contacts with sender and other work units and soliciting additional information as required by phone or form letter; processes purchase requisitions/purchase orders for subsequent action; prepares payment lists and billing invoices; receives shipments of materials and matches/verifies shipment or billing invoices against original purchase orders; maintains billing control cards, files, journals or account ledgers by posting credits, expenditures, interest, etc.; figures payments, costs, discounts and adjustments using prescribed methods and formulas; receives monies in various forms such as cash, checks and money orders and prepares for deposit; maintains inventory and orders supplies; uses a variety of automated equipment
KNOWLEDGE, SKILLS, ABILITIES
MINIMUM QUALIFICATIONS, :
Knowledge of office systems and procedures including proper telephone usage and filing
Oral and written communication skills
Skill in performing arithmetical computations
Basic interpersonal skills
Ability to perform a full range of clerical tasks
Ability to operate office equipment which may include word processors, computer terminals or other automated equipment
Ability to operate office suite software
Ability to schedule and prioritize workflow
Ability to read and interpret complex instructions
MINIMUM REQUIREMENTS:
Two (2) years of general clerical work experience.
Substitution Allowed:
College training may be substituted for the general experience on the basis of fifteen (15) semester hours equaling six (6) months of experience.
PREFERRED REQUIREMENTS:
Two (2) years of Hospital Billing experience
Demonstrated thorough knowledge of medical insurance plans and related government guidelines
Demonstrated knowledge of Third Party Reimbursements, co-pays, referrals, financial classes and carrier codes
Knowledge of EPIC
Two (2) years of experience in Medicare Hospital Claims follow-up, denial management, billing and credit resolution
WORKING CONDITIONS: Incumbents in this class may be required to travel.
SCHEDULE:40 hrs per wk, Mon – Fri, 8:00 a.m. – 4:30 p.m., 30 minute unpaid meal break,
FULL TIME EQUIVALENT MINIMUM SALARY : $43,815.00
Why UConn Health
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
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