Assessment, Awards and Compliance
Location:
Lancaster
Starting Salary:
£27,929 with incremental progression to £34,308
Post Type:
Full Time
Contract Type:
Permanent
Release Date:
Monday 19 December 2022
Closing Date:
23.59 hours GMT on Monday 09 January 2023
Interview Date:
Thursday 26 January 2023
Reference:
XX086522
The Student Casework Officer is a* fantastic opportunity* in a key role responsible for supporting the University’s student complaints, academic appeals, student disciplinary policies and academic malpractice procedures and processes. This will include systems and practices to track responses to student casework matters including support for assessment-related student procedures. You will be expected to contribute to the effective operation of the wider Assessment Awards and Compliance team by providing administrative support and guidance as required.
You will have strong administrative experience, work effectively both individually and as part of a team, have excellent IT skills, communication and customer service skills. You will be expected to demonstrate understanding when liaising with students in sensitive and complex circumstances. You will also be able to implement changes to student policies and related provision as requested by using your initiative to ensure all services can continue to meet agreed quality standards, guidelines, and procedures. Attention to detail, confidence with data management and the ability to effectively multi-task and prioritise with minimal supervision are essential elements of this role.
This varied and challenging role would be an excellent opportunity to gain administrative experience within a highly successful Professional Services team.
Informal Enquiries
Justine Bigland | Assessment, Awards & Compliance Manger | [email protected] | 01228 242902.
We offer a comprehensive set of staff benefits which includes a competitive salary, 35 days holiday plus bank holidays, hybrid working in line with business need, excellent pension scheme with 8% employer contribution. For more information please click HERE
Job Types: Full-time, Permanent
Salary: £27,929.00 per year
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