University of Edinburgh Hiring for Student Support Administrator Job at Edinburgh, Scotland , UK Full Time

UE05 £24,285 – £27,929 per annum

College of Arts, Humanities and Social Sciences, School of Literatures, Languages and Cultures

Student and Academic Services Team

Open-ended, Full time – 35 hours per week

2 posts available

The Opportunity:

As a member of the School of Literatures, Languages and Cultures’ (LLC) Student Support Team. As a member of the School of Literatures, Languages and Cultures’ (LLC) Student Support Team, the Student Support Administrator (SSA) will play a major role in providing support for Undergraduate and Taught Postgraduate students. This support will normally be administrative in nature but the postholder will be expected to provide pastoral support to students as and when required. The SSA will work with Student Advisers, academic staff and the wider Student and Academic Services Team to provide robust support to students during their time here at the University of Edinburgh.

Your skills and attributes for success:

• Previous administrative experience in a busy environment, ideally in Higher Education.
• Strong Interpersonal skills – active listening, excellent written and verbal communication.
• Proficient in MS Office applications such as Excel, Word, Outlook Mail.
• Flexible, approachable and helpful with a strong customer service ethic.
• Display initiative and judgement to resolve matters.
• Handle sensitive and personal information with tact and confidentiality.

Click here for a copy of the full job description

As a valued member of our team you can expect:

An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.

On this occasion the University will not consider applicants requiring sponsorship for this role. International workers will therefore only be able to take up this role if they can demonstrate an alternative right to work in the UK.

The School of Literatures, Languages and Cultures (LLC) is one of the largest Schools in the College of Arts, Humanities and Social Sciences at the University of Edinburgh. We are an international community at the heart of the main University campus, drawing connections between people and cultures both within and beyond our School, and thriving on our place in a global festival city. Based in George Square, we are surrounded by world-class resources and collections.

Teaching and Learning

We offer one of the widest range of languages of any UK university, teaching all six official languages of the United Nations, and eight of the languages of the European Union.

Based in the first UNESCO City of Literature, we are home to the oldest department of English Literature in the UK – one of the longest established in the world – and the oldest Celtic department in Scotland. Arabic has been taught here for over 260 years.

With over 100 undergraduate programmes, many offered with partner Schools in our College, we encourage flexible, interdisciplinary learning. Our four-year undergraduate degrees are specifically designed to enable choice and broaden minds.

Our large postgraduate community comprises students on taught and research masters programmes, as well as a highly active group of PhD candidates. At postgraduate level, we are a leading centre for the study of film, including exhibition and curation, and for comparative literature, intermediality, and translation studies.

Research

LLC is home to many research centres and networks. Often highly interdisciplinary, these groups bring together researchers at all career stages with partners and stakeholders on a range of activities.

In the last Research Excellence Framework (REF) over 70% of the School’s research activity was rated world leading or internationally excellent (3* or 4*).