University of Hawaii Hiring for Student Support at Honolulu, HI Full Time

Title: Instructional & Student Support (Financial Aid Specialist)
Position Number: 0078740
Hiring Unit: Student Services
Location: Honolulu Community College
Date Posted: June 14, 2022
Closing Date: July 6, 2022
Band: A
Salary : salary schedules and placement information
Additional Salary Information: $3,767 minimum/monthly
Full Time/Part Time: Full Time
Temporary/Permanent: Permanent

Other Conditions: General funds to begin approximately August 2022, pending position clearance, availability of funds, satisfactory performance and program needs.

Duties and Responsibilities

• Provide accurate & thorough information to students about financial aid programs, procedures & forms required, eligibility requirements, dollar limits, etc., so students have a sound base on which to make decisions for following through.
• Clarify alternatives for students based on available resources & eligibility; explain the differences between aid programs; & contingencies that may affect awards.
• Provide assistance/information to students to resolve financial problems that stem from educational or personal needs.
• Assist students with clarification on federal application forms & problems with the Student Aid Report.
• Assists in providing financial aid planning and counseling services to current and prospective students. Informs students of available aid and provides support in meeting eligibility and processing requirements.
• Upon receipt of completed files, check the accuracy of information reported by comparing with the documents received.
• Evaluate application to analyze data, individual circumstances, past history of aid, satisfactory academic progress, completeness of information for accuracy, verify admission, ability to benefit criteria, and program eligibility as appropriate.
• Assists in revising eligibility and award status as necessary due to refund/repayment calculations based on unofficial or complete withdrawal or based on the student’s receipt of external awards.
• Assists in disbursement of all financial aid according to established federal, state, and institutional policies and procedures.
• Maintain external scholarship applications and processing of incoming external scholarship awards.
• Assists with research, preparation and submission for the annual funding request for federal and state financial aid funds and other special reports required by funding agencies.
• Assists in the planning of the institutional policies and procedures to insure compliance with federal, state and institutional policies and regulations.
• Assists with preparing information & data for the program review process/program health indicators designated for this operation on an annual basis, identify areas for continuous improvement as noted by the program review.
• Review student’s letter of acceptance and adjust accordingly to new information if provided by student to meet current conditions for the awards; document all action & process on a timely basis.
• Refer student to other specialized services of the College or community as deemed appropriate.
• Assist transferring students to other institutions with information of comparable programs in other institutions; explain how Honolulu CC aid affects future awards. Provide correct referral to financial aid operations in Hawaii education institutions.
• Assist students who do not meet satisfactory academic progress in understanding how they can qualify to reapply for aid when in good standing with other offices in the college.
• Conducts periodic outreach services to high schools, college explorations/orientations, community and civic groups, and affiliated learning institutions (e.g. libraries) to promote financial aid and higher education.
• Provides general information regarding college student financial aid to students, public, agencies, University of Hawaii offices and campuses. Provides informational support and resources to high school and college counselors and admission officials.
• Serves as a resource & makes recommendations to other areas of the college regarding institutional eligibility & compliance.
• Participate in a variety of student service support program activities, e.g., recruitment, orientation, registrar support services including interviewing students, intramural programs, evaluating records and advising.
• Participates in Student Services’ development activities designated annually for the overall operations.
• Chairs, as appropriate, or convenes faculty/staff committees to review applicants for scholarships or specific financial aid awards to target population.
• Work with Admissions Counselor & Counselors assigned to special projects on the financial aid application process so they can appropriately refer and/or assist students and parents.
• Serves on college and statewide committees. Attends workshops and training to stay current with financial aid regulations and policies.
• Other duties as assigned.

Minimum Qualifications

• Possession of a baccalaureate degree in Education, Communications, Public Administration, Business or Social Science field and 0 year(s) of progressively responsible professional experience with responsibilities for N/A; or equivalent education/training or experience.
• Functional knowledge of principles, practices and techniques in the financial aid process as demonstrated by knowledge, understanding and ability to apply concepts and terminology.
• Functional knowledge and understanding of principles, theories, federal and state laws, rules, regulations and systems associated with financial aid regulations.
• Demonstrated ability to recognize problems, identify possible causes and resolve the full range of problems that may commonly occur in the area of expertise.
• Demonstrated ability to understand oral and written documentation, write reports and procedures, and communicate effectively in a variety of situations.
• Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.
• Demonstrated ability to operate a personal computer and apply word processing software.
• Knowledge of the special needs and unique challenges of student groups to include those that are minorities, socio-economically disadvantaged, disabled, or adult learners.
• Must be able to work evenings and weekends, on-, and off-campus settings, and with a variety of traditional and non-traditional students and applicants for admission.
• Any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.

Desirable Qualifications

• Experience in financial aid counseling and/or experience in higher education student services, counseling, or admissions.
• Experience in work requiring attention to detail and interpreting regulations.
• Experience working with community college students.
• Knowledge of non-institutional resources for postsecondary education.
• Experience using a computerized financial aid information system or on-line student information system. Some knowledge of the principles and practices of modern office management.

To Apply:

Click on the “Apply” button on the top right corner of the screen to complete an application and attach required documents. Documents include
1) Graduate and undergraduate transcript(s) from a regionally accredited institution of higher education showing degree and coursework to date appropriate to the position (Copies of official transcripts are acceptable; however, original official transcripts will be required at the time of hire. Academic record/grade summaries will NOT be accepted. Diplomas and copies will NOT be accepted.) Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant, 2) a cover letter explaining how you meet the minimum and desirable qualifications,
3) resume, and
4) names and contact information (including e-mail address) of at least 3 professional references. Letters of recommendation are optional. Separate documents and application materials must be submitted for each position. Late or incomplete applications will not be considered. The application will be considered incomplete if materials are unreadable. Applications lacking copies of official transcripts will be reviewed based on work experience equivalency to meet MQs. Minimum qualifications must be met by the closing date. Note: If you have not applied for a position before using NEOGOV, you will need to create an account.

Inquiries:

Honolulu Community College

Human Resources Office

[email protected]


808-845-9144

The University of Hawai’i is an Equal Opportunity/Affirmative Action Institution and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link: http://www.hawaii.edu/offices/eeo/eeo-coordinators/.

Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai’i may be viewed at: https://www.hawaii.edu/titleix/help/campus-security/, or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawai’i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: https://www.hawaii.edu/offices/eeo/accommodation-request/

The University of Hawai’i does not discriminate on the basis of age, race, sex, color, national origin, or disability in its programs and activities. For more information or inquiries regarding these policies, please refer to the following link: https://www.hawaii.edu/titleix/help/coordinator/

Honolulu Community College does not discriminate on the basis of age, race, sex, color, national origin, or disability in its programs and activities: http://uhcc.hawaii.edu/ovpcc/nondiscrimination/.