University of Illinois Hiring for Office Support Assistant (Contract) – 1015705 at Lisle, Illinois Full Time

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/10827968 Office Support
Assistant (Contract)

School of Social Work

Office of Workforce Development, Registration and Logistics

Located in Springfield, IL

Job Summary

The primary function of this position is to be the liaison between the
department and its stakeholders. Individuals will effectively handle
issues, complaints and inquiries keeping satisfaction at the core of
every decision and behavior.

Duties & Responsibilities

• Ability to provide customer service support, examples (not all
  inclusive) including handling and responding to customer inquiries
  by telephone and email, monitoring, maintaining and updating
  confidential information, data entry and technical support. Provides
  logistical support, examples (not all inclusive) include identifying
  meeting space, catering and lodging arrangements, preparation and
  distribution of printed materials and assisting with set up and take
  down at events, as specified by the supervisor.
• Performs clerical support; examples (not all inclusive) include
  receiving and screening visitors and telephone calls. Attends and
  participates in meetings as required. Proctor exams as needed.
• Other duties as assigned that are reasonably within the scope of
  duties enumerated above.

Minimum Qualifications

1. High school diploma or equivalent.
2. Any one or combination totaling six (6) months from the categories
   below:
   1. College coursework in any curriculum as measured by the
      following conversion table or its proportional equivalent:
      • 15 semester hours equals six (6) months
   2. Work experience performing office/clerical activities, including
      use of computer systems.

Preferred Qualifications

Previous experience in customer service or call center.

Appointment Information

This is a 100% full-time Civil Service 0845 – Office Support Assistant
position, appointed on a 12-month basis. The expected start date is as
soon as possible after the job posting closes. Salary is commensurate
with experience. The minimum of the salary range is $31,669.95. Work
authorization is not available for this position.

For more information on Civil Service classifications, please visit the
SUCSS web site at
https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (CST) on April 13, 2023. Apply
for this position using the Apply Now button at the top or bottom of
this posting. In order to be considered as a transfer candidate, you
must apply for this position. Applications not submitted through
https://jobs.illinois.edu will not be considered. If required by the
position, transcripts or other documentation of credentials are to be
provided no later than the first day of employment. For further
information about this specific position, please contact
[email protected]. For questions regarding the application process,
please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer,
including but not limited to disability and/or veteran status, and
complies with all applicable state and federal employment mandates.
Please visit Required Employment Notices and Posters to view our
non-discrimination statement and find additional information about
required background checks, sexual harassment/misconduct disclosures,
and employment eligibility review through E-Verify .

Applicants with disabilities are encouraged to apply and may request a
reasonable accommodation under the Americans with Disabilities Act
(2008) to complete the application and/or interview process. Requests
may be submitted through the reasonable accommodations portal , or by
contacting he Accessibility & Accommodations Division of the Office for
Access and Equity at 217-333-0885, or by emailing
[email protected] .

Requisition ID: 1015705

Job Category: Administrative Support

Apply at: https://jobs.illinois.edu