University of Illinois Hiring for Student Financial Aid Administrator – Office of Student Financial Aid – 1019038-6689 at Urbana, Illinois Full Time

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/11242368 Student Financial
Aid Administrator – Office of Student Financial Aid

University of Illinois at Urbana-Champaign

The Office of Student Financial Aid is seeking applicants for Student
Financial Aid Administrators. These positions are responsible for
planning, operating, processing and reporting on a wide range of
financial aid programs and services. The Office of Student Financial Aid
(OSFA) serves a diverse student population and is responsible for the
administration and coordination of federal, state and institutional
financial aid programs totaling over one billion annually. Student
Financial Aid Administrators provide financial aid information and
services to over 41,000 students.

Duties & Responsibilities –

Customer Service/Outreach/Training:

• Provide advice and counsel to clients of the Office of Student
  Financial Aid, either in-person, by telephone or through written
  correspondence (including e-mail).
• Be knowledgeable of all student financial aid programs and services.
• Serve as liaison with University offices and other related financial
  aid agencies.
• Utilize available resources and provide presentations to large
  groups as well as work one-on-one with students and their families.
• Represent OSFA on institutional, state and federal committees and at
  professional conferences and workshops.
• Develop a thorough knowledge of legislation governing financial aid
  programs and federal needs analysis methodology.
• Exercise professional judgment when financial aid program guidelines
  do not seem to adequately address a specific situation.

Program Administration:

• Coordinate the staff efforts required to carry out program
  responsibilities and educate/train other office staff regarding the
  programs for which they are responsible.
• Responsible for the administration of programs and execution of
  procedures specified on the Office of Student Financial Aid Program
  Responsibilities list.
• Responsible for student awarding, disbursement and reconciliation of
  federal, state and institutional financial aid; accounting and funds
  management, maintenance of student record, application in-take and
  processing, verification of student records, and scholarship
  administration.

Required Qualifications –

• Bachelor’s degree in business, communications, humanities, social
  sciences, or a closely related field to the position.
• One (1) year (12 months) of professional experience working in
  student services, financial aid/loans or client services/relations
  within higher education or a related field, such as IL Student
  Assistance Commission (ISAC), banking, tax, healthcare, or
  insurance.
• One (1) year (12 months) of customer service experience (experience
  can be concurrent).

(NOTE: Master’s Degree in an area consistent with the duties of the
position may be substituted for one (1) year (12 months) of work
experience.)

Preferred Qualifications –

• Master’s degree in Student Personnel, Higher Education, Business
  Administration or a related field.
• Successful experience in student financial aid or client services.
• Experience presenting information to large groups of people.

Appointment Information

This is a 100% full-time Civil Service 5011 – Financial Aid Associate
position. The expected start date is as soon as possible after the close
of the search. Salary is commensurate with experience. Employment visa
sponsorship is not available for this position.

For more information on Civil Service classifications, please visit the
SUCSS web site at
https://www.sucss.illinois.gov/pages/classspec/default.aspx .

Application Procedures & Deadline Information

Appli ations must be received by 6:00 pm (CST) on September 11, 2023.
Upload a cover letter, resume, contact information for three
professional references, and transcripts or proof of degree(s).

Apply for this position using the Apply Now button at the top or bottom
of this posting. In order to be considered as a transfer candidate, you
must apply for this position. Applications not submitted through
https://jobs.illinois.edu will not be considered. If required by the
position, transcripts or other documentation of credentials are to be
provided no later than the first day of employment. For further
information about this specific position, please contact Laura Williams
at [email protected]. For questions regarding the application process,
please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer,
including but not limited to disability and/or veteran status, and
complies with all applicable state and federal employment mandates.
Please visit Required Employment Notices and Posters to view our
non-discrimination statement and find additional information about
required background checks, sexual harassment/misconduct disclosures,
COVID-19 vaccination requirement, and employment eligibility review
through E-Verify .

Applicants with disabilities are encouraged to apply an