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United Kingdom
University of Liverpool Hiring for Student Experience Assistant (2 Posts) Job at Liverpool, England , UK Full Time
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We are seeking to recruit two Student Experience Assistants to provide administration support to our front facing customer service tool Service Now. This system supports the student administration processes relating to student records, examinations and graduation.
You will provide accurate and reliable advice to students and staff across the University, including dealing with in-person enquiries both on our online student portal, ServiceNow, and at our Student Administration support desk.
You should have experience of service delivery in a front-facing, customer-oriented environment, and 3 GCSEs at Grade C or above (or equivalent) including English. You should have a high attention to detail and also have excellent communication, planning and IT skills with the ability to prioritise your work according to tight deadlines.
Both posts are available on a fixed term basis, until 18 September 2023.
The University has the right to close the vacancy early if it is deemed that there have been enough applications received.
