University of Sheffield Hiring for Admissions Assistant x 2 Job at Sheffield, England , UK Full Time

Job Reference Number: UOS034294

Job Title: Admissions Assistant x 2

Contract Type: 1 x open ended & 1 x Fixed Term Contract

Working Pattern: Full Time

Faculty: Professional Services

Department: Student Recruitment, Marketing & Admissions

Salary: Grade 4
£22,149 – £23,715 per annum

Closing Date: 8th September 2022

Summary:

We have an exciting opportunity for an highly organised individual with a passion for excellent customer service to join the

Admissions Service as an Admissions Assistant. This role sits within the dedicated and enthusiastic team of Student

Recruitment, Marketing and Admissions (SRMA). SRMA is organised into seven functional areas: Admissions Service, UK

Student Recruitment, Widening Participation, Communications, Insight, Marketing and Faculty Liaison. Throughout the

structure, members of the team engage proactively and positively in delivering and excellent customer experience which is

fully aligned with the University’s Student Recruitment Strategy.

Working flexibly, under the supervision of the Admissions Officers and Assistant Admissions Officers, you will be required to

take responsibility for a range of activities supporting the delivery of a high quality admissions service that will enable the

recruitment of suitably qualified students to the University.

The ideal candidate will have excellent customer service skills. You will have previous experience of working in a similar role

or busy office environment and good IT skills, including MS Office Word, Excel and databases. You will also need to have good

interpersonal and communication skills, both written and verbal, with experience of responding efficiently and effectively to

phone. Online chat and email enquiries. You will possess the ability to work effectively as part of a team, and to manage your

own time effectively whilst also be willing to work flexibly across a number of activities at once when necessary in order to

meet deadlines.

You will be required to work accurately and efficiently, with attention to detail and a high regard for the use of personal and

sensitive data in order to support Admissions Service compliance with external legal requirements and to provide a

consistent and excellent level of customer service.

Using the person specification, you should provide evidence in your application that you meet the essential criteria. We will

use a range of selection methods to measure your abilities in these areas including reviewing your online application, seeking

references, inviting shortlisted candidates to interview and other forms of assessment action relevant to the post.

We are also committed to exploring flexible working opportunities which benefit the individual and University.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a

competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and

development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions

complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research,

teaching and student experience.