University of Sheffield Hiring for Student Fees Assistant (x2) Job at Sheffield, England , UK Full Time

Job Reference Number: UOS034117

Job Title: Student Fees Assistant (x2)

Contract Type: Fixed-term until 31 March 2023

Faculty: Professional Services

Department: Student Support Services

Salary: Grade 5
£24,285 to £27,929 per annum

Closing Date: 29th August 2022

Summary:

Are you interested in working for a world top 100 University?

We are looking for someone with a passion for excellent customer service and is looking to use their skills to improve the

student experience.

We have 2 roles available that require a positive outlook with willingness to be flexible in terms of contributing to the work of

the whole team. Experience of debt collection and dealing with students or customers would be advantageous as well as

being able to work in a busy environment.

This provides an excellent opportunity to develop your skills in customer service, team working, and IT skills.

Key aspects of the role will include maintaining confidentiality, communication across all levels in a professional manner and

working to deadlines.

You will need a minimum of 5 GCSE’s A-C or Grade 9-5. Have the ability to organise, work well under pressure and maintain

attention to detail and accuracy. We would also expect you to be able to adapt your skills to new circumstances and an ability

to learn and develop.

You will be working in the Student Fees & Funding Team. We collect Accommodation & Tuition fee payments, contact

student debtors and negotiate repayment plans.

We are one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a

competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and

development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles from across the world, whose talent and contributions

complement each other to the greatest effect. We believe diversity in all its forms delivers greater impact through research,

teaching and student experience.