Student and Academic Services supports the University’s ambition of offering an outstanding and valuable experience to our students. We support our academic colleagues in achieving excellence in their research, learning and teaching and the student experience. Our staff are committed to providing a high quality student-centred service that will enhance student life, retention, success and progression, and will be recognised as exemplary.
Student and Academic Services comprises the following departments:
This is an exciting time to join Student Administration and Academic Affairs as one of the key operational leads for the department. Student Administration is recruiting two Operational Leads (Student Progress and Case Management & PGR Administration) to lead the highly respected teams that are critical in ensuring our students have a seamless student experience.
Working proactively in identifying opportunities for service and process improvements, you will play a significant role in supporting the department’s work to ensure continuous improvement. You will ensure that essential processes and systems that underpin the student journey are delivered effectively, ensuring that we are compliant with regulatory obligations.
Across the University there is an extensive programme of projects that requires support and expertise within your area of expertise. You will be expected to manage the complexity of contributing to these projects, whilst ensuring the normal cycle of business activity continues. Expertise will need to be drawn from within the different teams, so the effective distribution of work and modelling will be required.
Interview date: 19 August 2022
For informal enquiries: please email Tom Banham, Director of Student Administration and Academic Affairs at [email protected]
The University strives to be diverse and inclusive – a place where we can ALL be ourselves.
We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.
We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff. #EqualityatYork
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