About the role:
Based at our Auckland campus, the International Student Support Officer is responsible for providing a superior level of customer service to all internal and external stakeholders which includes students, sales support, and the academic teams across all campuses. This role is a key point of contact for the Academic team who initiate changes and the Admissions team who need to update offer documents as required. Some of your other the key duties will include:
About you:
You will describe yourself as an energetic people person who can easily relate to both on and offshore international students, someone who can proactively provide pastoral assistance and get things done in a timely manner. You will be very approachable, customer focused and a great source of information and support for the students.
To be successful in this role, you must understand visas and the requirement of Immigration New Zealand and have:
Who are we?
At UP Education, we believe learning should be defined by the exceptional! For over two decades, we have built an innovative, student-centred learning community that provides outstanding education opportunities for students seeking a tertiary study experience in New Zealand or Australia.
UP International College New Zealand is our University Pathways division within UP Education. Partnering with globally respected universities, UP Education supports international students from all over the world to successfully transition into English speaking universities in Australia and New Zealand. We partner with three leading Universities in New Zealand: The University of Auckland, AUT University and Victoria University of Wellington delivering a range of specialised Foundation Studies courses and English language programmes.
To find out more about us, please visit https://partnerships.up.education/
To Apply:
Questions about your identity help us appreciate the diversity of individuals looking to work at UP Education, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Please note: UP Education requires all staff to be fully vaccinated as a condition of being onsite at any campus or related sites following a Health & Safety risk assessment undertaken by the business in guidance from the COVID-19 Protection Framework and WorkSafe.
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