Provides Care Coordination and discharge planning services for all inpatients accessing care through the Univ. of Md. Upper Chesapeake Health. Position requires coverage on Holidays and on back- up call system on weekends. May interact with clients or customers ranging in age from newborn to geriatric. Education & Training : Current RN license required. Completion of a Bachelor’s of Science degree in Nursing preferred. OR Current Social work license LBSW, LGSW, LCSW, LCSW-C required. Work Orientation & Experience: Nurses are required to have acute care experience. Social Workers- care management experience preferred. Knowledge of Case Management, Critical Pathways, and Utilization Management preferred. The applicant may require up to three months of detailed job orientation and training to gain specific capabilities to perform essential job functions. Skills & Abilities: Demonstrate skill in a) clinical case management; b) performing complete assessments; c) effective critical thinking skills both written and oral; and d) age appropriate interpersonal interactions (patients may range from newborn to geriatric adult.) Ability to a) communicate and collaborate effectively with both internal and external customers (colleagues, Medical Staff, liaisons, and patient/family); b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make independent decisions consistent with current policies, procedures, and ethical standards; d) prioritize work assignments and manage time effectively to complete duties; and e) assist in data analysis.
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