us issworld Hiring for Mail Room Clerk Job at Franklin, TN Full Time

Mail Services Clerk

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, Paid Holidays, and a starting hourly salary of $18.00 USD.

Key Purpose

Perform general mail services tasks including, but not limited to, sorting, delivering, and preparing/processing inbound and outbound mail. This position is responsible for, but not limited to, receiving incoming mail, sorting mail, delivering, and sorting mail to designated mail stops within multiple small to large buildings. In addition to mail delivery this position will be expected to cross train within other areas of office services to fill in for sick or vacationing team members.

Success Criteria

• Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
• Participate and embrace the development opportunities within group

Key Areas of Collaboration and Influence

• Support the team, and report to the Key Account Manager
• Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required

Ideal Candidate Experience

• High school diploma or equivalent education.
• 0 – 1+ year related experience or equivalent combination of education and experience.
• Proficiency in Microsoft Word, spreadsheets and data entry required.
• Must be a team player and committed to working in a quality environment.
• Ability to type a minimum of 30 w.p.m. accurately.
• Demonstrates exceptional customer service skills.
• Excellent verbal skills required.
• Perform sensitive and confidential tasks.

Key Accountabilities

• Comply with safety rules, policies, and procedures; stop at-risk behavior of others and self
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Primarily dedicated to an outdoor environment
• Cleaning walkways
• Picking up and taking out trash
• Weather-related upkeep and cleaning
• Follow all company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Physical Demands & Work Environment

• Must be able to lift packages and sacks, trays, and tubs of mail up to 50lbs.
• Must be able to bend, stoop and kneel frequently.
• Must be able to spend a large part of the day standing and moving around.
• Must be able to work under pressure and time deadlines during peak periods

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.