USAA Hiring for Manager, Small Business Commercial Underwriting at Chesapeake, Virginia Full Time

Purpose of Job

We are currently seeking a talented Manager, Commercial Insurance Underwriter. This is a Hybrid position for one of our Regional Hubs or 100% remote work environment considered.

Lead and manage teams to deliver commercial underwriting results in line with overall underwriting strategy. Drives execution of underwriting programs and processes, change management, and policies and procedures across multiple teams. Facilitates consistency and integration of operational service delivery with respect to underwriting across commercial insurance. Evaluates underwriting results and recommends changes to improve operating effectiveness and underwriting performance. Serves as a focal point for integration of Underwriting and Pricing initiatives impacting Underwriting.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

• Follows written risk and compliance policies, standards, and procedures for business activities.

• Develops, implements, and leads underwriting strategy through their team and monitor performance pursuant to underwriting guidelines and processes

• Develops, implements, and monitors underwriting programs, processes, systems, and performance standards, to include timeliness, quality and/or productivity

• Directs the identification, analysis, development, and implementation of initiatives that improve operational efficiency while maintaining underwriting compliance

• Integrates area functions with other internal departments and/or external agencies, including regulators, vendors, and alliance partners

• Evaluates underwriting results, audits, and feedback, and directs analyses and studies on markets, resources, and processes to identify, recommend and manage the implementation of underwriting action plans

• Coordinates underwriting programs, policies, practices and procedures with Commercial Insurance and P&C Underwriting and Pricing

• Manages the implementation of countrywide operational projects affecting the entire P&C underwriting community

• Builds and oversees a team of underwriters for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities

Minimum Requirements:

• Bachelor’s Degree4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree (10yrs total experience in lieu of a degree)

• 6 years in commercial insurance underwriting, or as a producer or agent of commercial insurance.

• 2 years of direct team lead, supervisory, or management experience.

• Experience executing and/or defining underwriting processes, procedures, and/or guidelines.

• Experience applying & editing policy forms, notices, & procedures.

• Advanced knowledge of relevant industry practices, trends, and regulatory requirements.

• Experience in making data driven decisions to create actionable recommendations for performance improvement.

• Experience in presenting analysis and findings to varying levels of management and business stakeholders to gain support for recommendations and influence initiatives.

• Experience monitoring, analyzing, and implementing change to workflow management.

• Advanced proficiency in Microsoft Office suite.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them later and you will not be able to change your responses.

Preferred Experience:

Compensation : USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $80,200 – $144,500.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

• Geographical Differential : Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

Relocation assistance is not available for this position.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

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Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you’ll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don’t have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer – applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.