What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.
The Front Desk Medical Assistant working in the Ob/Gyn department, functions as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable. The Medical Assistant will need to float seamlessly between front desk and MA duties from checking in and checking out patients to setting up and assisting with procedures. This is a fast pace clinic that sees a large number of patients and does a number of procedures.
This Medical Assistant position performs a variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. Patient services are a key priority in this position requiring the MA/Front desk employee to serve as a point of contact with other internal and external departments, all with the goal of fostering a “We make it worth it” environment which promotes patient comfort and trust. This is a full time role that works normal business hours during the week and is eligible for full benefits including low cost healthcare and excellent retirement plan rum by the State of Texas.
Once you join us you won’t want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:
We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as…
Position Location:
Position Key Accountabilities:
1. Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
2. Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
3. Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic. Keeps patients informed of delays and progress of clinical appointments.
4. As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
5. Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients.
6. Prepares for and assists with routine and specialty procedures.
7. Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning, and faxing.
8. Performs telephone messaging and in person screening with appropriate follow up.
9. Respects and maintains privacy and confidentiality per HIPAA guidelines.
10. Performs other duties as assigned.
Certification/Skills:
Use and care of standard clinic equipment
Basic Life Support (BLS) certified
Minimum Education:
High school diploma or equivalent
Completion of an approved Medical Assistant training program preferred
Minimum Experience:
Six months experience or completion of an approved Medical Assistant Training Program.
Physical Requirements:
Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.
Security Sensitive:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Veteran Information:
For a complete list please visit www.uthealth-veterans.jobs.
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