Vac Tec Septic & Water Llc. Hiring for Customer Service Representative Work From Home at Leonardtown, MD Full Time

DESCRIPTION:
Now accepting applications for Customer Service Representative , At VAC-TEC we believe that long-term relationships and customer trust are as important as the bottom line.

Attach Your Resume Via E-Mail : [email protected] com

Your Responsibilities

Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns

Calmly attempt to resolve and de-escalate any issues

Escalate interactions when necessary and appropriate

Respond to requests for assistance and/or possible processing payments

Track all call related information for and reporting purposes

Provide feedback on call issues

Upsell if required

BENEFITS:
A limited benefit plan is available to employees through Essential Staff Care. Available plans include:

Medical / Prescription

Dental Coverage

Vision Coverage

Short Term Disability Benefits

Term Life Benefits

Accidental Death & Dismemberment