Hidden Valley has converted thousands of first-timers into lifelong skiers over the last thirty years. Join us in creating unforgettable experiences for our guests at St. Louis’ premier winter destination. Your epic journey begins here. www.vailresortscareers.com
As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.
Job Summary:
You are the team captain, host and safety engineer of a multi-million dollar machine. You will lead your team to help make our guests (internal and external) feel welcomed, valued and confident while utilizing our lift system. You will set the standard for your team by being safe, having fun and always, looking good!
Job Responsibilities include but are not limited to:
Be Safe
Set the example for your team by continuously monitoring the operations of the lift and notifying the appropriate personnel of any problems or unusual conditions
Ensure that you and your team maintain a safe work area, i.e., ramp heights, tools stored, signs up etc…
Set the example for your team by adhering to all ski/ride policies, i.e., the Responsibility Code, designated trails, skiing/riding on and off the clock etc…
Protect the welfare of yourself and your teammates
Perform start up on detach lifts
Serve Others
Set the example by helping our guests feel welcomed and valued while utilizing our lift system; pleasantly greet, make eye contact, listen to and respond appropriately to our guest’s needs and or questions
Ensure that you and your teammates are outside on the loading and unloading decks interacting with our guests
Set up mazes accurately, so that they are easy to use and maintain them throughout the day
Actively and efficiently perform maze control when needed
Make sure that you, your team and your lift station are visually compliant
Do Right
Ensure that you and your team are abiding by all operating procedures, i.e., opening procedures, downloading procedures and last chair protocol etc…
Set the example for your team by following company and departmental policies and procedures i.e., punctuality, attendance, dress and grooming standards, etc…
Display respect for our guests and all company employees
Make sure that all Lift Operators are receiving fair and timely breaks
Drive Value
Make sure that all paper work is being completed by you and your team
Help to protect the company and its assets
Adapt to changing business levels to ensure that the guests are getting the most efficient and safe experience
Work with the ticket scanning team to ensure all riders have a valid ticket; refuse entry to riders without a valid ticket and refer to appropriate personnel for assistance
Make sure that tools are being used for the appropriate job and help to train any Lift Operators in the correct use of tools
Do Good
Ensure recycled materials are disposed of properly
Turn off lights, keep doors shut, help to reduce our carbon footprint
Help to preserve our natural environment
Have Fun
Help guests and teammates enjoy their time on the mountain
Remember that fun is our product – create fun, enjoy your work and share the contagious spirit
Qualifications:
Must be at least 18 years old at beginning of employment – Required
High school diploma or equivalent – Required
Must be able to read, write, speak and understand English – Required
Must be safety oriented – Required
Must have the ability to lift up to 100 lbs. – Required
Must be able to work outdoors for up to 10 hours in all winter weather conditions at altitude (7000’)- Required
Must be able to come to work on time, when scheduled (Start times are as follows 05:50, 06:15, 06:30, 07:15 in the morning) – Required
Must be able to work holidays, weekends, and/or evenings as necessary. We are a 7-day a week operation. – Required
Must be able to work throughout the entire season – Required
Ski or snowboard at an Intermediate level (if not you will be assigned to lifts that do not require you to ski or ride to get to your work station, there are limited positions) – Preferred
Must be able to climb, balance, stoop, kneel, crouch, crawl, stand, walk, push, pull, lift, grasp, feel, hear, see, repetitive motions, carry – Required
Strong guest service skills – Preferred
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 368907
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