Liberty Mountain is known for providing fun experiences to both guests and staff alike. Help our skiers unlock the ultimate adventure and start making your own epic memories when you join our team today. www.vailresortscareers.com
The night auditor is responsible for providing genuine and authentic guest service according to brand standards. The night auditor is also responsible for all closing reports for the hotel and the email distribution of such reports. The night auditor will complete all tasks each evening on the night auditor checklist and set the hotel up for success for the following day. The night auditor is also responsible for solving all overnight guest issues to the satisfaction of the guest and to the hotels standards.
Essential Job Responsibilities (including but not limited to):
Accurately process nightly closing reports through IQW
Complete Flash for hotel distribution
Complete all parts of Night Audit checklist accurately and efficiently
Answer phone calls politely and efficiently to meet and exceed all guest needs and requests
Ensure accurate check-in and checkout processes according to brand standard
Creates accurate keys to guest rooms according to owner log and reservations
Complete all additional projects and tasks given by management
Ability to sustain composure at all times and remain calm during difficult situations
Complies with all Resort policies, procedures and standards of operation
Accurately and timely route all communication during an emergency situation
Job Requirements:
High School Diploma or Equivalent
Work experience in a guest service facet, hotel audit preferred. Accounting experience a plus
Microsoft Office, Property Management Systems (LMS preferred), General Computing
Ability to communicate in English effectively in both written and verbal mediums
Ability to speak multiple languages a plus, accounting experience
Benefits include:
Free Ski passes for employees and dependents
Discount lift tickets for friends and family
Free ski lessons
Discounted lodging, food, gear and mountain shuttles
Discounted bike haul & golf in the summer
401(k) Retirement Plan
Excellent training and professional development
Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 368772
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