Come work and play in the mountains! Whether it’s your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you’ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.
Job Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Seasonal Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary
The Ticket, Pass and Ski School Services Associate is part of the Product Sales & Services (PSS) Department who delivers outstanding guest service while facilitating the sale of Activities, Tickets, Passes, Ski & Snowboard School lessons and child care. As a member of this team, you are part of the guest experience and the face of Vail Resorts!
Job Specifications
Shift & Schedule Availability: Part Day, All Day, Weekends and Holidays may be required; Night Skiing support may be available
Skill Level: High comfort level with windows based systems, and handheld devices
Job Responsibilities
Work in our contact centers, ski school locations, ticket/pass offices and throughout our resort to deliver an experience of a lifetime
Communicate with guests via phone and email
Accurately and efficiently explain and process all resort products and services
Complete daily end of Shift pos/register audits
Be a part of a fun, professional, caring work environment
Ability to work in a faced paced environment while delivering exceptional experiences
Job Requirements
Ability to stand or sit for extended periods of time
Able to work outside in a winter environment
Comfortable working indoors for extended period of time
High School Diploma
Ability to lift 25lbs
Must be able to communicate fluently in English
Ability to work weekends and holidays
Ability to maintain a professional presence in the workplace and adhere to our appearance standards
A Ticket and Product Sales Resort Associate is a flexible employee who often works across multiple departments and in various roles which could include one of the following:
Resort Activities
Retail Rental operations
Food and Beverage Support
Ticket sales or scanning
Lift Operations
Base Area Operations
The budgeted range starts at $20. Actual pay will be adjusted based on experience.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 451810
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