Invigilators (Multiple Positions Available)

Duties:

Seeking incumbent(s) who are confident with technology supporting remote and on campus exams, committed to the highest standard of service to students to join our Assessment and Exam Services (AES) team. This is your opportunity to invest your skills, talent, and strong work ethic with one of the Island’s top employers.

We are looking for an independent professional with the ability to multi-task and calmly trouble-shoot exam related services. If you have the required skill set, work ethic, and genuine enthusiasm for making a positive contribution to the lives of our students, then we encourage you to apply.

Located within the Division of Student Affairs (Student Services), Assessment and Exam Services operates an exam centre for accommodated exams for VIU students with disabilities, pre-program assessments, and professional exam invigilation services. Our mission is to provide a secure and welcoming testing environment that supports test taker success and opens pathways to academic and career opportunities for the students we serve.

The Invigilator supports a culture of inclusion and student-centered services, key elements of institutional success. This role requires calm, professional and empathetic response to a wide variety of heightened situations, including student distress, exam irregularities, and conduct breaches.

Exam proctoring for external institutions as well as for VIU students with exam accommodations requiring assistive technology set up and support. This role includes in person invigilation of paper-based exams and program assessments. Ensure facilities are prepared (including setting up computers and other technology) and exam security is maintained throughout an exam sitting. Confirm identity of those taking the assessment/exam; take attendance; respond to questions. Organize and file various materials including exam materials, special equipment, and other supplies. This role includes providing front-line reception coverage, remote exam proctoring via Zoom, and serving as a human scribe or reader for students with exam accommodations as required.

Required Qualifications:

Grade 12 diploma, or equivalent. Minimum one year recent relevant experience in a post-secondary environment.

• Ability to accurately handle large volumes of time-sensitive, detailed information.
• Ability to manage deadlines, adhere to guidelines, problem solve independently, and adapt to changing priorities.
• Senior-level proficiency with the MS Office with emphasis on Word, Excel and Outlook.
• Excellent verbal English communication skills.
• Ability to work independently to deliver exams/assessments as per required guidelines and instructions.
• Technical competency to troubleshoot basic computer issues.
• Professionalism under pressure and a respectful, collaborative attitude.

Preferred Qualifications:

• Experience working with adult learners with disabilities, familiarity with assistive software such as Kurzweil, Dragon, and Read and Write.
• Extensive relevant experience with online and paper-based exam invigilation.

VIU is pleased to offer employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan that takes the worry out of retirement. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note:

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students. In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences. We encourage members of all equity-seeking groups to self-identify within their application cover letter. When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity. Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.