Cashier – 2206752
Job : Food Service
Primary Location : TN-Nashville-Monroe Carell Jr. Children’s Hospital at Vanderbilt
Organization : HR TempForce 108252
Shift: : First Shift
Description
Job Summary:
Using appropriate customer satisfaction techniques, disburse and collect cash for merchandise or services provided to customers; keep accurate counts to prevent lost revenue.
Department Description:
Vanderbilt University Medical Center TempForce was created to connect temporary talent to all areas of VUMC. TempForce places diverse and skilled personnel to departments across the Medical Center. In any given year, TempForce fills a wide variety of temporary requests including pharmacists, administrative/clerical roles, medical assistants and more.
The goal of Nutrition Services is to provide excellent care to patients and their families during their visit to Vanderbilt Medical Center. A wide variety of choices for eating at the Medical Center are available to visitors and family members. Our facilities include the Courtyard Cafe located at The Vanderbilt Clinic, the Vandy Cafe located in the Monroe Carell Jr Children’s Hospital at Vanderbilt, and several kiosks located throughout the Medical Center campus that serve food & beverages.
The Nutrition Services Department serves approximately 1500 patient meals per day and more than 5000 employees and guests are served daily.
The Nutrition Services Department employs approximately 240 staff.
Length of Assignment:
Ongoing
Potential to go Permanent
Shift:
Monday -Friday
Hours are 7a-3:30p with occasional 5a-1:30p
Discover Vanderbilt University Medical Center:
Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
· US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children’s Hospital at Vanderbilt named as one of the Best Children’s Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.
· Healthcare’s Most Wired: Among the nation’s 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.
· Becker’s Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.
· The Leapfrog Group: One of only 10 children’s hospitals in the to be named at Leapfrog Top Hospital.
· American Association for the Advancement of Science: The School of Medicine has 112 elected fellows
· Magnet Recognition Program: Received our third consecutive Magnet designations.
· National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement
· Human Rights Campaign Healthcare Equality Index: 6 th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.
Additional Key Elements/ Responsibilities:
Performs approved cash handling responsibilities.
Operates cash register with over/short cash percentage within acceptable range.
Assumes responsibility for other food service duties.
The responsibilities listed are a general overview of the position and additional duties may be assigned.
Qualifications – External
Position Qualifications:
High School Diploma or GED (or equivalent experience) and 1 year relevant experience
Excellent customer service skills
Technical Capabilities:
CUSTOMER SERVICE – (NOVICE): – Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.
FOOD REPLENISHMENT (FUNDAMENTAL AWARENESS): – Has limited experience, training, direct exposure, or past experience working with food replenishment.
POINT OF SALE (POS) (NOVICE): – Possesses sufficient fundamental proficiency to successfully demonstrate Point Of Sale operations in practical applications of moderate difficulty. Generally works under the direction of others while accomplishing assignments. Has retained equivalent knowledge from past experience.
CASH DRAWER BALANCING (FUNDAMENTAL AWARENESS): – Has received training and has a solid understanding of the cash drawer balancing required regarding work assignments. Adheres to the established procedures and methods within the work area.
Physical Requirements/Strengths needed & Physical Demands :
Light Work category requiring exertion up to 20 lbs. of force occasionally and uses negligible amounts of force to move objects. Movement
Occasional: Standing: Remaining on one’s feet without moving.
Occasional: Walking: Moving about on foot.
Occasional: Lifting under 35 lbs: Raising and lowering objects under 35 lbs from one level to another
Occasional: Lifting over 35 lbs: Raising and lowering objects from one level to another, includes upward pulling over 35 lbs, with help of coworkers or assistive device
Occasional: Carrying under 35 lbs: Transporting an object holding in hands, arms or shoulders, with help of coworkers or assistive device.
Occasional: Push/Pull: Exerting force to move objects away from or toward.
Occasional: Bending/Stooping: Trunk bending downward and forward by bending spine at waist requiring full use of lower extremities and back muscles
Occasional: Balancing: Maintaining body equilibrium to prevent falling when walking, standing, crouching or maneuvering self, patient and equipment simultaneously while working in large and small spaces
Occasional: Climbing: Ascending or descending stairs/ramps using feet and legs and/or hands and arms.
Occasional: Kneeling:Bending legs at knees to come to rest on knee or knees.
Occasional: Crouching/Squatting: Bending body downward and forward by bending legs and spine.Reaching above shoulders: Extending arms in any direction above shoulders.
Occasional: Reaching above shoulders: Extending arms in any direction above shoulders.
Frequent: Reaching below shoulders: Extending arms in any direction below shoulders.
Frequent: Handling: Seizing, holding, grasping, turning or otherwise working with hand or hands.
Frequent: Fingering: Picking, pinching, gripping, working primarily with fingers requiring fine manipulation.
Frequent: Bimanual Dexterity: Requiring the use of both hands.
Continuous: Sitting: Remaining in seated position Sensory
Continuous: Communication: Expressing or exchanging written/verbal/electronic information.
Continuous: Auditory: Perceiving the variances of sounds, tones and pitches and able to focus on single source of auditory information
Continuous: Vision: Clarity of near vision at 20 inches or less and far vision at 20 feet or more with depth perception, peripheral vision, color vision.
Continuous: Smell: Ability to detect and identify odors. Environmental Conditions
Occasional: Chemicals and Gasses: Medications, cleaning chemicals, oxygen, other medical gases used in work area.
License Required 1
No Licensure or Certification Required.
Basic Qualifications
Req ID: 2206752
Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.
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