Veterans Affairs, Veterans Health Administration Hiring for Program Specialist at Columbus, Ohio Full Time

Summary The Outreach Program Coordinator (OPC) at the VA Central Ohio Healthcare System (VACOHCS) serves as the designated point of contact to work directly with internal and external stakeholders to promote VA health and wellness services to eligible Veterans. VACOHCS encompasses a large ambulatory care center, a satellite care site for Behavioral Health, an administrative support site, and four outpatient clinics throughout the state of Ohio, a unique patient population of approximately 45,000. Responsibilities Majors Duties may Include but not all inclusive: The incumbent is the VACOHCS representative for all community outreach events, meetings and trainings. Will provide outreach services to all Veterans and their families and provide support for recently discharged service members transitioning to civilian life. Educates the community on VA Health care services and benefits, increases enrollment and improving TCM patient care coordination. This requires and in-depth knowledge regarding all eligibility rules and regulations, an understanding of laws, regulations and manuals; and the ability to interpret those rules and communicate them in an understandable manner to individuals raising questions. Will track the impact and outcome of the outreach events providing feedback to executive leadership including the number of enrollments per event. Feedback will also include recommendations of change to effect better service to the veteran population. Implements and coordinates scheduling and operations of VACOHCS mobile unit(s) to ensure more accessible health care services to veterans within the VACOHCS catchment area. Incumbent identifies and cultivates partnerships with targeted businesses and government agencies to position the mobile unit for optimal access and visibility to veterans in need of medical services within a given community. Works with the Public Affairs Officer to develop and direct mobile unit publicity material, news releases, and public service announcements. Incumbent may be required to drive mobile unit, and may be required to obtain Commercial Driver’s License (CDL). Incumbent serves as Chair of the VACOHCS Outreach Committee, developing the agenda, approving minutes, and reporting committee actions and updates up to the VACOHCS Executive Leadership Board. Incumbent leads the committee in developing short and long term facility outreach plans, prioritizing, planning and executing outreach events, and making recommendations to senior leadership on VHACOS Outreach initiatives. Work Schedule: Sunday through Saturday. Scheduled Hours to Work varies due to Outreach events to equal 40 hours a week. Telework:Not avaiable Virtual: This is not a virtual position. Position Description/PD#: Program Specialist/PD911180 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/14/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Incumbent must have a comprehensive knowledge of VA policies, procedures, objectives and regulations pertaining to the operation of patient care programs and their inter-relationships to appropriately advise veterans on administrative policies relating to patient care. Ability to deal with a variety of individuals with tact and diplomacy. Ability to present self in a professional attitude and to create positive impression as a management’s representative. Ability to identify and analyze complex problems or situations with a range of variables. Ability to complete assigned projects, studies, narrative and statistical reports, reviews in a thorough, accurate, and timely manner. Must have skill in making oral presentations and written communications. Skill in establishing and maintaining working relationship with a variety of individuals. The incumbent must possess interpersonal skills that facilitate the cooperation of both consumers and staff. Extensive knowledge with using a personal computer Must have skill in operating computer equipment such as printers and scanners, fax machines, copiers and telecommunication equipment. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master’s or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree .OR Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. You will be rated on the following Competencies for this position: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some physical effort may be required, e.g. walking, standing, carrying light items such as manuals or briefcases, or driving or traveling by motor vehicle. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job opportunity announcement may be used to fill additional vacancies. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.