Summary The Pathways Internship Program in Healthcare Administration allows students to join VA in career positions that emphasize long-term training in a Hospital/Clinical Operations setting. Multiple position vacancies are located in the offices of the Executive Leadership Team to include the Chief Executive Officer, Chief Medical Officer, Chief Nursing Officer, Chief Operating Officer, and the Chief Administrative Officer. Responsibilities This position is being filled under the Pathways Internship Program. The program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. The Internship provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to the curriculum studies or career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. Potential noncompetitive conversion to the following occupations: Program Assistant GS-0344-6/7, Program Analyst GS-0343-07/09, Administrative Officer GS-0341-06/07/09, Health System Specialist GS-0671-7/9 with potential for career ladder promotion eligibility to the target grade of position. For more information on Internship opportunities within the Department of Veterans Affairs, please visit: https://www.va.gov/EMPLOYEE/pathways-internship-program/. Duties and responsibilities include, but are not limited to: Performs data analyses of a variety of data Analyzes data after determining the data source Identifies trends and provide recommendations Uses information derived from reviews to ascertain hospital priorities and establish a basis for future planning/program development of services Reviews operations of the medical center Determines the operations of different services and the coordination of several services at many levels of the Medical Center Works closely with a variety of upper level executive managers and meets with key decision makers of the organization Provides project focused assistance as requested Attends a broad variety of meetings, including Leadership Council meetings and will provide staff assistance to the meeting Tracks pending action items, maintains follow up, develops agenda and complete minutes Participates in projects with specific value to the organization Responsible for project design and management and will present their findings for the purpose of improving medical center operations. Provides clerical and administrative support to the unit(s) Meets the needs of customers while supporting the VA Medical Center mission Consistently communicates and treats customers in a courteous, tactful, and respectful manner Provides the customer with consistent information according to established policies and procedures Handles conflict and problems in dealing with customers constructively and appropriately Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Part-time; 20 hours per week (40 hours per pay-period/bi-weekly); Day shift (exact hours of tour of duty to be determined by hiring manager) **Chief Executive Officer: Oversees public affairs and compliance regarding business practices, employees and patient safety activities throughout the hospital. Services under this branch of the hospital include: Public Affairs, Quality Safety and Value service lines. Support services for the MCD Office are the Employment and Equal Opportunity Office, the Research Compliance Office and the Compliance and Business Integrity Office . Chief Medical Officer: Oversees a variety of clinical staff, clinical programs, and hospital operations support services. Services under this branch include the following: Credentialing & Privacy, Health Informatics, Community Care, Woman Veterans Program, Business Intelligence/ Informatics, Anesthesiology, Education, Pharmacy, Physical Medicine & Rehabilitation, Mental Health, Radiology, Surgery, Dental, Medicine, Neurology, Pathology & Lab, Primary Care, Medical Research, and Radiation Oncology. Chief Nursing Officer: Oversees operations of 1200 RNs, APRNs, LPNs, and other nursing/support staff. Services under this branch include: Acute Care, Critical Care, Mental Health, Procedural Medicine, Respiratory Therapy, Surgery, Operations, Social Work, Sterile Processing, and Nutrition and Food Services. Chief Operating Officer: Oversees facility management and operations. Services under this branch of the hospital include: Health Administration Service , Engineering, Fiscal, Police, Supply Chain Management and Health Technology Management Service. Strategic planning, human resources/resource management, along with canteen/cafeteria management fall under the scope of the AD Office as support services. Chief Administrative Officer: Oversees facility management and operations. Services under this branch of the hospital include: Office of Veteran Experience and Employee Engagement , Environmental Management Service , Prosthetics, Safety Service, and Chaplain Service Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job You must be at least 16 years old (by closing date of this vacancy announcement) Selective Service Registration-required males (over 18) born after 12/31/59 Must be accepted for/currently enrolled in a qualified educational institution You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) – See “Additional Information” below for details. Selected interns must complete and sign a Pathways Participant Agreement form within 10 days of appointment. Grade Point Average (G.P.A.). Students must possess an acceptable average G.P.A. as defined by the educational institution to be eligible for appointment and to remain eligible for participation in the Program. As applicable, at the time of appointment and upon request, students must demonstrate an overall Grade-Point Average (G.P.A.) of 2.0 or above on a 4.0 scale as recorded on the official transcript. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2022. Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled. NOTE: Current proof of academic enrollment at an accredited educational institution is required to be submitted with your application packet. This could include a letter from the registrars office or current transcripts showing registered class for spring or fall 2022 semester would validate this requirement. You may qualify based on education and/or experience as described below: To qualify for the GS-04: General Experience: You must have one year of general experience. OR, Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have at least 2 years of education above high school in the field of Health Administration, Public Health or Business Administration OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond the education stated above. To qualify for the GS-05: Specialized Experience: You must have one year of specialized experience at the GS-4 grade level. Specialized experience includes: Performing data analyses and identifying trends in data; Developing correspondence such as letters, memos, reports, spreadsheets, agendas etc.; Attending meetings; Tracking pending items and maintaining follow-up; Designing and managing projects; etc. Education: Applicants may substitute education for the experience required. To qualify based on education for this grade level you must have at least 4 years of education above high school leading to a bachelor’s degree in the field of Health Administration, Public Health or Business Administration OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the education stated above. You will be rated on the following Competencies for this position: Computer Skills, Critical Thinking, Customer Service (Clerical/Technical), and Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information You are excluded from health benefits coverage if you are expected to work less than 130 hours per month for at least 90 days. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Financial Disclosure Report: Not required This job opportunity announcement may be used to fill additional vacancies. To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Federal Government will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. Therefore, to the extent a VA job announcement includes language requiring applicants to be fully vaccinated against COVID-19 pursuant to Executive Order 14043, that requirement does not currently apply to this Job Announcement. VA may request information regarding your vaccination status, if selected, for the purposes of implementing other workplace safety protocols, such as masking, physical distancing, testing, travel, and quarantine. Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization’s telework policy and the duties of the position. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
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