Victoria and Albert Museum Hiring for Membership Assistant at London Full Time

The post holder will work across several, busy, front of house customer facing positions as well as fulfilling back of house office administrative tasks, all on a Rota basis. They will be responsible for proactively converting general V&A visitors/ exhibition ticket buyers into engaged Members in collaboration with the Visitor Experience and Retail teams. The post holder will also provide service support to existing V&A Members at both the Members’ Room Desk and ground floor Reception Desk, as well as via email and phone. The role will provide administrative support to the Membership Office during quieter times and at the beginning and end of desk shifts when the Museum is closed. Regular weekend work will be required.

This position is being offered as a full time opportunity, working across a seven day rota (incl. Bank Holidays). This role is primarily based onsite at South Kensington, with occasional remote-working if required. Regular weekends will be required with the potential for some Friday evening shifts.

Interviews to be held 5 and 6 May 2022.