Virginia Moving Solutions Hiring for Moving Company Operations Manager/Administrative Position at Richmond, VA Full Time

We are hiring!

We are looking for immediate help.

Position available: Operations Manager

Salary$15-25 an hour depending on experience

Job Type
Full-time

Number of hires for this role
1

Qualifications

• Experience: I am needing dispatching and Moving/Logistics/Storage/Warehouse Industry experience
• Front Office/Customer Service/Moving/Dispatch
• Accounting and Human Resources experience

• Education:
• High school or equivalent (Preferred)

• License:
• Driver’s License (Preferred)

• Required travel:
• 15%

• Working Days:

• Monday (Required)

• Tuesday (Required)

• Thursday (Required)

• Wednesday (Required)

• Friday (Required)

• Saturday (required)

• Sunday

Administrative Assistant/Operations Manager

Assist in managing the day-to-day operations of the office. Applicants who are motivated, accountable, and work well on a team to deliver the highest level of customer satisfaction are encouraged to apply. Helping with setting up brand new office space and making it run smoothly. Setting up HR department and getting all workers folders completed. Helping with setting up new policies and procedures, standards of operating procedures. Getting these all put in place and signed by all employees.

Duties include:

• Planning, scheduling, dispatching and monitoring quality assurance throughout the move process.
• Help with hiring the right crew members and onboarding them
• Taking inbound leads and converting them into actual booked moves
• Maintaining a high rating on Google & Facebook
• Meeting Monthly Revenue & Profit Projection
• Being Consistent, Punctual, Organized, Thoughtful, Fun-Loving, & Heroic to Our Customers.
• Self starter and Independent worker is a must
• Interacting with protentional customers over the phone and in person
• Getting involved with setting up a completely new office/warehouse.
• Helping secure new endevours with other businesses and help generate new business
• Network with City/Counties for contract work.
• Working with securing new contracts and networking with protentional new partners

Our Company:

Virginia Moving Solutions is a locally owned company providing a high level of service. We provide a wide variety of moving services, such as local, long distance moving, and storage for both residential and commercial relocations.

Employment Expectations:

* Customer Satisfaction – Satisfying the customer is our TOP priority . They come back and refer us to others.

* Team Member – Other employees want to work with you because you bring value – you understand what needs to happen next without being told, or you ask what is needed next. Bring value to our company.

* Productivity – A good work ethic. Be an advocate to the company. Understand our pricing (estimates) and manage to help stay within the estimate boundaries.

* Above and Beyond – Willing to focus on helping get jobs ready, and other crews ready. Come in early and stay late if needed.

* Willing to Travel – Occasionally, you will be asked to go on “pack jobs” to assist with the move.

* Responsibilities – Communicate and manage jobs with the customer, helpers, and the office. Job going well or not? Time left on job, extra helpers or materials needed, etc.

* Paperwork – Office duties to include scheduling and filing completed work forms

* Be a Mentor – Build a strong culture of team leadership. Be a problem solver.

* Trust – Being trustworthy in every aspect of this industry is key.

Experience: Accounting, helping with payroll and onboarding and good with policies and procedures implementation. DISPATCHING is preferred

• Front Office/Customer Service/moving/dispatching (Preferred)
• MOVING INDUSTRY EXPERIENCE IS HIGHLY SOUGHT

Education:

• High school or equivalent (Preferred)

License:

• Driver’s License

This Job Is:

• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $18.00 – $24.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Self-determined schedule
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Richmond, VA 23225: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location