Vodafone Hiring for Solution Architect x2 Job at Auckland Full Time

Ko mātou tēnei – Our organisation

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e kii atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Vodafone is working hard to build a more connected, inclusive, and sustainable future for Aotearoa New Zealand. We use technology to challenge and innovate, to better support our customers and are committed to helping disadvantaged rangatahi through Te Rourou, Vodafone Aotearoa Foundation.

We’re proudly Rainbow Tick certified and champion diversity of thought, perspective and background. We offer a friendly and open environment with leading flexible working practices that help people maintain a personal and professional balance that works for them and their whānau.

Ko tō tūranga – Your role

Sitting within the wider Enterprise ICT Practices function, the Solution Architect reports directly to the Enterprise Solutions Team Lead and is primarily a dedicated design authority across a portfolio of Enterprise & Government customer accounts. As such the role is responsible for working with Vodafone New Zealand sales teams, alongside the customer(s), to design, cost and document solutions, as well as establishing and maintaining technical relationships with the customer.

As a Solution Architect you’ll possess a wealth of experience in ICT products and solutions, both from a technical as well as a business/financial perspective, and be expected to act as the lead solution authority on complex and high value customers, spanning a range of different market segments.

You’ll be expected to drive a highly consultative approach, establishing and maintaining an excellent understanding of the customer’s business challenges, translating these into technology needs and creating high quality, commercially viable solutions utilising Vodafone New Zealand products and services.

Ko tō mahi – What you’ll do

• Applying a consultative, business-needs approach to customer engagement and solution design, underpinned by a knowledge and understanding of Vodafone New Zealand products and services.
• Driving pre-sales solution design across all Enterprise customer segments, with an emphasis on Design Thinking and Human Centred Design.
• Building accurate, scalable and effective cost models and providing input into pricing strategy.
• Documenting solutions through proposals, presentations and up to high level design.
• Representing the customer view and technology insight as a member of squads/sprints.
• Building a trusted advisor relationship with aligned customer accounts, acting as the E2E Solution Authority for all deployed Vodafone solutions within the accounts.
• Responding to customer and sales requests, acting as the customer advocate internally and providing support to account teams when required.

Na tōu rourou – What will you bring?

• Demonstrated experience performing a Solutions Architect or equivalent position for a number of years,
• Considerable track record of success in dealing with large Enterprise/Govt organisations in a solution design, architecture or consultancy role, ideally in an E2E capacity.
• Demonstrable experience in designing complex solutions across one or more of the following: IP Networking, UC & Contact Centre, Security, Mobility & Mobile Data Services.
• Experience with IT Managed Services highly desirable, alongside exposure to ITIL, eTOM or TOGAF.
• A growth mindset with the desire to continue learning new technologies and driving self-development.
• Excellent stakeholder management and the ability to lead cross-functional teams to deliver to objectives.

At Vodafone, performance is not only about what we deliver within our role, but also how we deliver it. We are Fanatical about customers; we Simplify & act now; we Own it; and we Front up with feedback. Our behaviours are driven from the front by our people who live them every day.

Joining the Vodafone whānau will stretch you, challenge you and provide opportunities you’ve been seeking to expand your career. You’ll engage in unique workplace experiences, be exposed to exciting and innovative technology, and gain opportunities for learning beyond Aotearoa.

Vodafone operates a Covid-19 Protection Policy which requires that our employees be fully vaccinated against COVID-19 and register their valid ‘My Vaccine Pass’ with us. This information will be captured as part of the pre-employment process.

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.

Location: Auckland, Wellington