Waste Connections Looking for Dispatch / Customer Service at Ottawa, ON Full Time

Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who is capable of making a difference in his/her team and community. We have an immediate opening for a Dispatcher at our Ottawa District.

Reporting to the Operations Supervisor, the Dispatcher will schedule and coordinate commercial waste collection, involving different lines of business (Front End, Roll-Off, and Rear load Trucks), coordinates drivers according to customer requests and company rules, communicates with customers to determine driver needs, schedules and notifies divers of assignments. The Dispatcher monitors drivers’ progress to ensure daily pick-ups are completed, and resolves issues that impede progress.

Hours: M-F from 6:30am to 4:00 pm

Salary: $45K – $50K per year

Job Duties:
Maintain appropriate files and documentation, in accordance with company policy and internal controls

Liaise with internal teams to determine service requirements, resolve problems or complaints

Requirements:
2-3 years of customer service/office admin experience

Live dispatching in a very fast pace environment

Pleasant demeanor over the phone and emails

Excellent time management and prioritization skills

Strong working knowledge of Microsoft Office, TRUX

Strong written and oral communication skills

Critical and logical thinking skills

Come, join a team environment, and colleagues who embrace a “work hard, play harder” culture. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

Waste Connections of Canada/Enviro Connexions is an Equal Opportunity Employer